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Report: #1480828

Complaint Review: Luna Wigs - Guangdong

  • Submitted:
  • Updated:
  • Reported By: Beyonce — Houston Texas United States
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  • Luna Wigs Quke Department 3-301 Room Number, Qianjin 2nd Road No. 96, Baoan District, Shenzhen, Guangdong, China. Guangdong, China

Luna Wigs Bait & switch! Advertised and displayed wigs...NOTHING similar to what they send you! Guangdong

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First, an ad pops up on Facebook somewhere (unsolicited), you see pictures of black women with beautiful wigs on. The pictures LOOK LIKE the models; real hair. The ad reads "Beautiful lace fron wigs for $19.99 ea!" 

When you go on the website to order, you begin to see  "Free Shipping Over $39". I ended up ordering (2) wigs for a total of $65. tax, s&h so that I could qualify for the "free shipping", Most of the wigs are above that advertised $19.99 price!

When the wigs finally arrived, they were tangled, synthetic hair and had NO BABY HAIR ior lacefront/cap! NOTHING like the photos!

I wanted to return them but there was no way I was mailing back to China and I've sent them email for a refund and return shipping label, with no response!





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This report was posted on Ripoff Report on 06/21/2019 01:31 PM and is a permanent record located here: https://www.ripoffreport.com/report/luna-wigs/guangdong-bait-switch-similar-1480828. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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