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Report: #1400724

Complaint Review: Luxure, Akoura - Internet

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  • Reported By: Millie — Glenviee Illinois USA
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  • Luxure, Akoura Internet USA

Luxure, Akoura NeuSkin, NeuLift, Pro Saria, Age Defy, LunAmore Falsely stated it was a Joanna Gaines product. Charged account 98.00, twice and signed me up for a subscription when the trial said 4.95. No return options in the box. Company name keeps changing but ad is the same Tampa, FL Fordham, CA Internet

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 Anti age cream said to be a Joanna Gaines product is not. The trial says it costs 4.95 but they bill you 98.00 per product and subscribe you to monthly shipments. The product is cheaply packaged and drying. It changes name on the same web ad that I saw every time I visit. It came with no way to return it and I can't get a full refund even though I cancelled well before 30 days. I just wanted to try a new lotion and it turned into a scammy hassle. NeuLift, NeuSkin, LunAmore, Luxure, Akoura, Prosaria, Age Defy are all the names I've seen it called. Talked to Marcy at customer service and she couldn't seem to understand why I was angry. Told me I couldn't return it because I had opened the product. Isn't that the point of a trial?

This report was posted on Ripoff Report on 09/18/2017 06:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/luxure-akoura/internet/luxure-akoura-neuskin-neulift-pro-saria-age-defy-lunamore-falsely-stated-it-was-a-jo-1400724. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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