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Report: #1471609

Complaint Review: LW's Towing - Frisco Texas

  • Submitted:
  • Updated:
  • Reported By: Conglei Huang — Aubrey Texas United States
  • LW's Towing
    15020 King Rd
    Frisco, Texas
    United States

LW's Towing towed my truck without any notice, and no one contact me after my car got towed after 2 days. Frisco Texas

*Consumer Comment: Incorrect

*REBUTTAL Owner of company: Complaint

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My car got towed without any notice, called 911 the officer said my car is abandoned, and the officer can't find my any information. My car is already registered, why the officer can't find my information.

My wife and I out of the city, so we didn't see the abandoned notice. Now, the towing company said i have to pay 400 dollars to pick up my car. But, if i didn't come back on 01/17/2019, and no one contact me, i can't figure out how much money i have to pay to get my car back.

The officer said my car got towed on 01/16/2019, well, that is stolen. I called 911, and i found out why they towed my car, and where my car is, so foolish.

This report was posted on Ripoff Report on 01/17/2019 12:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lws-towing/frisco-texas-75034/lws-towing-towed-my-truck-without-any-notice-and-no-one-contact-me-after-my-car-got-tow-1471609. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#1 Consumer Comment

Incorrect

AUTHOR: Robert - (United States)

POSTED: Thursday, January 17, 2019

My car got towed without any notice
- That is an incorrect statement based on the fact you layed out. The fact is that a notice was posted on your car, but because you were not around you failed to see it.  That fact is not enough of a reason to make the tow invalid.

The only thing that is foolish here is for you to leave your car on public property for an extended period of time. It is even more foolish that you think the police are under some obligation to try and track you down to notify you to move your car.

Next time perhaps you should pay to park it somewhere, but be sure if you park it on private property that the owner of that property gives you permission or they may decide to have you towed as well.

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#2 REBUTTAL Owner of company

Complaint

AUTHOR: Larry - (United States)

POSTED: Thursday, January 17, 2019

Your vehicle was towed per the order of Little Elm Police Department. Your complaint is with Little Elm Police Dept not us, we are just the tool they use to remove the abandon vehicle from the street. Please direct all of your complaints to LITTLE ELM POLICE for they are the one that had your car towed and I am sure they would be happy to discuss the reason for the tow.

Thank you,

LW'S Towing

 

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