Complaint Review: Mac Mall Internet Store - Memphis Tennessee
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- Author Not Confirmed
- Mac Mall Internet Store 4725 East Shelby Drive Memphis, Tennessee U.S.A.
- Phone: 800-222-2808
- Web:
- Category: On-Line Stores
Mac Mall Internet Store Sold me a defective computer. Never worked. Refused to take it back. They have a no return policy on computers. I lost $1100.00 ripoff Memphis Tennessee
*Consumer Suggestion: DON'T GIVE UP
Show customers why they should trust your business over your competitors...
I purchased a IBook G4 from Mac Mall for $994.00.
It never worked properly from day one. Eventually,
(actually 3 days after receipt), it completely died on me and they refused to take it back.
Instead, I had to contact Apple support to schedule to have it repaired. I hadn't had it a week and it's in repair. Neither Mac Mall nor Apple would allow me to return it.
Deborah
W.Hollywood, California
U.S.A.
This report was posted on Ripoff Report on 07/01/2004 10:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mac-mall-internet-store/memphis-tennessee-38118/mac-mall-internet-store-sold-me-a-defective-computer-never-worked-refused-to-take-it-bac-97341. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
DON'T GIVE UP
AUTHOR: Sherri - (U.S.A.)
SUBMITTED: Thursday, July 01, 2004
I had a similar situation with an internet merchant, who also refused to give a refund or exchange a defective PC. Even though he kept insisting that there was no warranty, in most states, there is something called "implied warranty of merchantibility", which means that there is an implied warranty that the item purchase can be used for it's intended purpose. After I looked up his state statute and sent the information obtained about filing against him in his local court, I got a prompt refund.
I don't quite understand why Apple won't allow it to be returned.
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