Complaint Review: Magic Mesh - Wallingford Connecticut
- Magic Mesh 300 Returns Road Wallingford, Connecticut United States of America
- Phone: 1.866.649.0146
- Web:
- Category: Outdoor Furniture & Equipment
Magic Mesh Double-charged my order. NEVER given any confirmation no., total of order, etc. Called & was still charged the $19 shipping charge; cost over $10 to return pkg. Wallingford, Connecticut
*Consumer Suggestion: You could have saved yourself, time, money and trouble...
Called and ordered Magic Mesh on 9/27/2011. Never given confirmation no., total of order, or anything at all. I even tried to cancel the order but could not. The automated voice kept trying over and over and over to upgrade the order or sell several other products. "No" was not an option. Didn't know what I'd been charged until I received my credit card. Was overcharged $45; called and was told only $30 credit would be given. I still had to pay the $19 for the 'other' order which I did not order. Arguing did not help. It cost me $10 to send it back with confirmation of return. Why is the company still in business?
This report was posted on Ripoff Report on 11/10/2011 10:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/magic-mesh/wallingford-connecticut-06493/magic-mesh-double-charged-my-order-never-given-any-confirmation-no-total-of-order-et-796773. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
You could have saved yourself, time, money and trouble...
AUTHOR: Ken - (USA)
SUBMITTED: Thursday, November 10, 2011
IF you had read and comprehended this from their order page.....
Step 3 - Place OrderSend Me:
The Magic Mesh door cover set today for only $19.95 plus $7.95 P&H and get a second set FREE! Just pay additional $7.95 P&H. Each set contains two panels.
How many Buy One, Get One Free sets would you like to order?
Select Quantity: 123456
If, as I suspect, you ordered two SETS, you would have been billed $71.70 and received 4 (2) panel sets, just as the order information shows. one SET would have gotten you 2 (2)panel sets and cost $35.85. ($19.95 + $7.95 x 2 = $35.85.
The info from their website is exactly as it is written, I only added bolding and underline and NO I do NOT work for Magic Mesh.
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