MagicTrackscs@worldpackusa.com magic tracks took order 11/19/16 have not received it yet. they keep changing their cust. ser. # and won't answer and refer you to their website and don't reply to you.I can't cancel my order. Very long hold times,40-55 mins. Internet

I ordered Magic Tracks on 11/19/16. I have not recieved order yet. I can not contact them successfully. They keep changing their cust. ser. #. There are 40 to 50 min. hold times. They will refer you to contact their web site and never reply to you. Their order status check in site consistantly does not update you as they told me I would be updated re: the status of my order. My order was $61.97 and they have my cr cd acct #. They are continuing to advertise on television and take orders. This is wrong. Now they changed the order # I called to place the order. They could have everyone's cr cd info and max out our accts and take off to another country. They have very poor...NO customer service!