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Report: #52387

Complaint Review: Mango Fandango - Orlando Florida

  • Submitted:
  • Updated:
  • Reported By: altamonte springs Florida
  • Author Confirmed What's this?
  • Why?
  • Mango Fandango Downtown Orlando, Florida Orlando, Florida U.S.A.
  • Phone: 407-375-4843
  • Web:
  • Category: Catering

Mango Fandango deceptive company, the business that doesn't give a dam, Ruined my wedding Orlando Florida

*Consumer Suggestion: I TOTALLY AGREE with KIM, but...

*Consumer Comment: I agree with the bride

*Consumer Comment: I agree with the bride

*Consumer Comment: I agree with the bride

*Consumer Comment: They ripped that poor girl off!

*Consumer Comment: They ripped that poor girl off!

*Consumer Comment: They ripped that poor girl off!

*Consumer Comment: Thanks

*Consumer Comment: Windy is a dishonest individual, saddened that Windy would stoop this low

*Consumer Comment: Complaintant absolutely right ..Whatever happened to getting what you paid for?

*Consumer Comment: let's move on and enjoy your new husband

*Consumer Comment: Sad World ..freedom of speech is why we live in this wonderful country

*Consumer Comment: Sad World ..freedom of speech is why we live in this wonderful country

*Consumer Comment: Sad World ..freedom of speech is why we live in this wonderful country

*REBUTTAL Individual responds: Thanks

*Consumer Comment: Thanks Kim

*Author of original report: Thanks Bridal Consultant and Lori

*Consumer Comment: That's Enough!

*Consumer Suggestion: The usual Shawangunk Reponse

*Consumer Comment: SATISFIED BRIDE

*Author of original report: Whatever... You all are so bent on changing my words around that you are missing the whole picture

*Consumer Comment: I am a bridal consultant in Florida and I am using Mango Fandango for an upcoming wedding.

*REBUTTAL Individual responds: I posted this so that others would not be fooled by this caterer

*Consumer Suggestion: A TRAILER TRASH WEDDING INDEED!

*Consumer Suggestion: A TRAILER TRASH WEDDING INDEED!

*Consumer Suggestion: A TRAILER TRASH WEDDING INDEED!

*Consumer Suggestion: A TRAILER TRASH WEDDING INDEED!

*Consumer Comment: Get Over It!`

*Consumer Comment: Get Over It!`

*Consumer Comment: Get Over It!`

*Consumer Comment: Get Over It!`

*Consumer Comment: Mango Fandango is AWESOME!!!!

*Author of original report: The Bottom line here is that my wedding has nothing to do with any of you.

*Consumer Suggestion: Wow, only $3k?

*Consumer Comment: So Sorry!

*Consumer Suggestion: what a cantankerous bride, indeed!

*Author of original report: WITH A NAME LIKE SHAWNGUNK

*Consumer Suggestion: wahh wahh wahhhh CRY ME A RIVER

*Author of original report: OH YEAH AND TO THE PERSON WHO SENT THE REB

*Author of original report: OH YOU COME ON.

*Consumer Comment: Oh Come On! We had a great experience with the company.

*Author of original report: we paid her over $3,000 for the whole wedding

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I ordered a cake from them for my March 15th wedding. TI gave them a picture of what I wanted the cake to look like.

They did the catering as well for the wedding. When I got to the wedding the first thing I saw was the cake becuase it was setup on the stage as the center of attention and the cake was not even close to the one I ordered, it was so ugly and it was falling over. I told her to give me my money back and I have yet to hear from her.

This ruined my wedding becuase the cake is the centerpiece of the reception.


This is the cake I ordered from their catalog

This is the cake I recieved


Kim
altamonte springs, Florida
U.S.A.

This report was posted on Ripoff Report on 04/10/2003 10:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mango-fandango/orlando-florida/mango-fandango-deceptive-company-the-business-that-doesnt-give-a-dam-ruined-my-wedding-52387. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
40Consumer
2Employee/Owner

#42 Consumer Suggestion

I TOTALLY AGREE with KIM, but...

AUTHOR: Jason - (U.S.A.)

POSTED: Saturday, December 03, 2005

Maybe it should not have been handled here. The cake, and you are right about this, looked nothing like the picture Kim gave the caterer. I saw this on Judge Judy and she awarded the bride or whoever paid for the catering a portion of what she paid for.
I think aLL THE insulting comments on this site are childish and Kim does not deserve this from a bunch of trolls!

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#41 Consumer Comment

I agree with the bride

AUTHOR: Sally - (U.S.A.)

POSTED: Saturday, November 06, 2004

The bottom line is, she ordered a specific cake and didn't get it. The cake she received looks nothing like the one she ordered, so she has a legitimate complaint. No one said the caterer wasn't a hard working person, she just didn't come through on the cake.

Of course the bride looks happy in the photo....do you expect to see her crying in the pic because of the cake? She moved on and enjoyed her reception, but that doesn't mean she was happy with the cake. I wouldn't be happy with that cake either. It's pretty amature looking at best.

I used to shot (video) weddings years ago and will never do that again. The consultant who wrote here is right...there is no such thing as a perfect wedding. Things ALWAYS go wrong, but that doesn't mean you can't enjoy the day.

At my own wedding many years ago, we ordered baby pink carnations for the bridesmaids and the groomsmen to wear, the exact color of the dresses. I even brough one of the dresses in to the florist and we picked out the flowers to match. The day of the wedding the flowers arrived and they were white and SPRAY PAINTED hot pink! They were horrible, to say the least.

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#40 Consumer Comment

I agree with the bride

AUTHOR: Sally - (U.S.A.)

POSTED: Saturday, November 06, 2004

The bottom line is, she ordered a specific cake and didn't get it. The cake she received looks nothing like the one she ordered, so she has a legitimate complaint. No one said the caterer wasn't a hard working person, she just didn't come through on the cake.

Of course the bride looks happy in the photo....do you expect to see her crying in the pic because of the cake? She moved on and enjoyed her reception, but that doesn't mean she was happy with the cake. I wouldn't be happy with that cake either. It's pretty amature looking at best.

I used to shot (video) weddings years ago and will never do that again. The consultant who wrote here is right...there is no such thing as a perfect wedding. Things ALWAYS go wrong, but that doesn't mean you can't enjoy the day.

At my own wedding many years ago, we ordered baby pink carnations for the bridesmaids and the groomsmen to wear, the exact color of the dresses. I even brough one of the dresses in to the florist and we picked out the flowers to match. The day of the wedding the flowers arrived and they were white and SPRAY PAINTED hot pink! They were horrible, to say the least.

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#39 Consumer Comment

I agree with the bride

AUTHOR: Sally - (U.S.A.)

POSTED: Saturday, November 06, 2004

The bottom line is, she ordered a specific cake and didn't get it. The cake she received looks nothing like the one she ordered, so she has a legitimate complaint. No one said the caterer wasn't a hard working person, she just didn't come through on the cake.

Of course the bride looks happy in the photo....do you expect to see her crying in the pic because of the cake? She moved on and enjoyed her reception, but that doesn't mean she was happy with the cake. I wouldn't be happy with that cake either. It's pretty amature looking at best.

I used to shot (video) weddings years ago and will never do that again. The consultant who wrote here is right...there is no such thing as a perfect wedding. Things ALWAYS go wrong, but that doesn't mean you can't enjoy the day.

At my own wedding many years ago, we ordered baby pink carnations for the bridesmaids and the groomsmen to wear, the exact color of the dresses. I even brough one of the dresses in to the florist and we picked out the flowers to match. The day of the wedding the flowers arrived and they were white and SPRAY PAINTED hot pink! They were horrible, to say the least.

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#38 Consumer Comment

They ripped that poor girl off!

AUTHOR: Rita - (U.S.A.)

POSTED: Wednesday, October 20, 2004

To >Shawangunk

lay off the girl- kim paid 3,000.00 for the food, including the cake and if anything is perfect the cake can! if your good at what you do and obviously this lady made a cake that looked horrible- if she couldn't make the cake she should of said here you go kim, call this person or be honest and say i can not make the cake because i dont know how to make it- it is so not hard to do that but when ripping someone off, its easy- there is something seriously wrong with the people who condone people being ripped off- and trailer trash? Shawangunk is jelous because he/she/it is alone and old and never got married aweeeeee

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#37 Consumer Comment

They ripped that poor girl off!

AUTHOR: Rita - (U.S.A.)

POSTED: Wednesday, October 20, 2004

To >Shawangunk

lay off the girl- kim paid 3,000.00 for the food, including the cake and if anything is perfect the cake can! if your good at what you do and obviously this lady made a cake that looked horrible- if she couldn't make the cake she should of said here you go kim, call this person or be honest and say i can not make the cake because i dont know how to make it- it is so not hard to do that but when ripping someone off, its easy- there is something seriously wrong with the people who condone people being ripped off- and trailer trash? Shawangunk is jelous because he/she/it is alone and old and never got married aweeeeee

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#36 Consumer Comment

They ripped that poor girl off!

AUTHOR: Rita - (U.S.A.)

POSTED: Wednesday, October 20, 2004

To >Shawangunk

lay off the girl- kim paid 3,000.00 for the food, including the cake and if anything is perfect the cake can! if your good at what you do and obviously this lady made a cake that looked horrible- if she couldn't make the cake she should of said here you go kim, call this person or be honest and say i can not make the cake because i dont know how to make it- it is so not hard to do that but when ripping someone off, its easy- there is something seriously wrong with the people who condone people being ripped off- and trailer trash? Shawangunk is jelous because he/she/it is alone and old and never got married aweeeeee

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#35 Consumer Comment

Thanks

AUTHOR: K - (U.S.A.)

POSTED: Monday, October 18, 2004

I want to say thanks again to all who have 1) supported my right to freedom of speech and 2) supported my right to tell everyone about what this company did.

I wanted to give an update! She has never made it right and while I had growns to take her to court and fight for my money back I did not. I did however report her to the Better Business Buruea.

Like I said I paid over 3K for the food and cake at the wedding. I realize a sit down is more than a buffet but I had a buffet and 3K is a normal amount of money for a buffet. I paid $300 for the cake and the bottom line is that if she could not do it she should of told me and I would of gone elsewhere.

I am saddened by Wendy, that she felt she had to lie...to protect her friend.

I am saddened by everyone who had to lie and slander me.

I am thankful for those who stood up for me!

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#34 Consumer Comment

Windy is a dishonest individual, saddened that Windy would stoop this low

AUTHOR: Roger - (U.S.A.)

POSTED: Saturday, October 16, 2004

I have known Windy and her daughter for several years. I do not find it surprising that they have praised Fandango for the "great experience" they got from the services provided. The truth of the matter is Windy and Kelli have been close friends for years, and Windy is lying through her teeth to protect her friend.

Yes her daughter had a wedding, and yes Kelli catered her wedding. However, Fandango had nothing to do with the making of the cake. I am saddened that Windy would stoop this low.

Also, I have never personally had any direct experience with the company in question. My issue is with one of the individuals who is defending the company.

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#33 Consumer Comment

Complaintant absolutely right ..Whatever happened to getting what you paid for?

AUTHOR: Eugene - (U.S.A.)

POSTED: Saturday, November 08, 2003

If this lady paid for a particular cake and even showed the caterer a picture of the cake, and the caterer didn't come through, this is clearly not professional. And how dare anyone accuse this lady of trying to rip off the caterer for a free cake by demanding her money back. Sounds more like the other way around. The caterer pulled a switcheroo at the reception, knowing full well the customer could do nothing about it at that late date. And as for the people smiling in the wedding picure next to the cake? Well, c'mon. The photographer poses you and says "smile" and you smile, no matter how you feel. I've read the rebuttals here, and apparently this caterer has a good rep, but you know what? I'm not impressed. This time she fouled up and she ought to do the right thing and at least give the disgruntled customer a partial refund (perhaps the difference in the cost of the two cakes.) As far as I'm concerned, these rebuttals slamming this poor lady may be a case of misplaced loyalty toward the caterer. Everyone seems to be saying "You can't alaways have things your way." Well, you know what? If you're paying for it, you ought to be able to have it your way!

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#32 Consumer Comment

let's move on and enjoy your new husband

AUTHOR: Janene - (U.S.A.)

POSTED: Wednesday, July 30, 2003

Kim,

I have been a wedding consultant for the past 8 yrs.in the panhandle of Florida. As a matter of fact, I recently got married this past June myself. Listen, I have done enough weddings to understand your frustrations and I am a firm believer in business etiquette. I believe in doing what is right and maintaining the highest level of integrity is very important to me and the success of my business. We all make mistakes, some unknowingly and I believe this is what happened to you. IF, you had of known, you would have found another vendor. I can appreciate you informing others of your haorrible experience because as brides, we want everything to be perfect but then there are NO such things as perfect weddings, I asure you. As for the slammers, ease up guys, if you had a good experience with this company, then good for you but that was not the case with Kim and you know what, her commments may have saved someone else the "bridal" heartache. One last thing, I don't know why people spend thousands and thousands of dollars on a wedding. There is a such thing as a budget bride. Now I am very talented and I did the majority of my own wedding except my pictues because I didn't have time, but You can have a very, very nice for $2,000. Guess what, that included my entire recpetion of 175 guests with a sit-down dinner, my cake, my photos, Dj and all EVERYTHING!!!!

Kim, you voiced your opinion in a way that others are afraid to do... you girl... but let's move on and enjoy your new husband, he deserves all your energy now. Be blessed in Jesus!!!

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#31 Consumer Comment

Sad World ..freedom of speech is why we live in this wonderful country

AUTHOR: Chris - (U.S.A.)

POSTED: Monday, July 21, 2003

Its a sad world we live in if we cannot express our concerns openly. You hear on TV all the time about consumer warnings or buyers beware and people tune in and then send millions of emails warning everyone of this new terror or fraud that is out there. But yet this poor girl tries to tell others of her bad experience and the bad luck she had and look what happens she is bashed to no end. It seems to me that if she gave the caterer the above picture of the cake she wanted and said "this is what I want" well then she should of gotten it not some imitation that the caterer tried to pass off. I don't think it has anything to do with lack of communication because how much clearer can you get than a picture, its not like she tried to describe it she gave her a picture. Anyway...freedom of speech is why we live in this wonderful country. Go K and go USA. .

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#30 Consumer Comment

Sad World ..freedom of speech is why we live in this wonderful country

AUTHOR: Chris - (U.S.A.)

POSTED: Monday, July 21, 2003

Its a sad world we live in if we cannot express our concerns openly. You hear on TV all the time about consumer warnings or buyers beware and people tune in and then send millions of emails warning everyone of this new terror or fraud that is out there. But yet this poor girl tries to tell others of her bad experience and the bad luck she had and look what happens she is bashed to no end. It seems to me that if she gave the caterer the above picture of the cake she wanted and said "this is what I want" well then she should of gotten it not some imitation that the caterer tried to pass off. I don't think it has anything to do with lack of communication because how much clearer can you get than a picture, its not like she tried to describe it she gave her a picture. Anyway...freedom of speech is why we live in this wonderful country. Go K and go USA. .

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#29 Consumer Comment

Sad World ..freedom of speech is why we live in this wonderful country

AUTHOR: Chris - (U.S.A.)

POSTED: Monday, July 21, 2003

Its a sad world we live in if we cannot express our concerns openly. You hear on TV all the time about consumer warnings or buyers beware and people tune in and then send millions of emails warning everyone of this new terror or fraud that is out there. But yet this poor girl tries to tell others of her bad experience and the bad luck she had and look what happens she is bashed to no end. It seems to me that if she gave the caterer the above picture of the cake she wanted and said "this is what I want" well then she should of gotten it not some imitation that the caterer tried to pass off. I don't think it has anything to do with lack of communication because how much clearer can you get than a picture, its not like she tried to describe it she gave her a picture. Anyway...freedom of speech is why we live in this wonderful country. Go K and go USA. .

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#28 REBUTTAL Individual responds

Thanks

AUTHOR: K - (U.S.A.)

POSTED: Monday, July 21, 2003

Thanks Sherri for seeing things clearly. I like to be aware of things neg and pos and then I am left to draw my own conclusions about people, companies etc. I like to have all the facts and then go from there and so with that in mind I posted the experience. Thanks for the level headed consumers out there.

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#27 Consumer Comment

Thanks Kim

AUTHOR: Sherri - (U.S.A.)

POSTED: Friday, July 18, 2003

I just wanted to thank Kim for posting her opinions and candid remarks about Mango Fandango. I am currently planning my own wedding in North Florida and appreciate her sharing her experience. I would also like to say that while some of you may not agree with Kim's remarks, I don't see the need to be so negative and petty as to resort to name calling and patronizing. I am very happy (as I am sure Kim is) that your experiences with Mango Fandango went so well and that everything was just as you had imagined but "your [rebuttal] loses credibility" when you behave so poorly. Your opinions would have meant more to me had you just told of your own experience and left it at that.

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#26 Author of original report

Thanks Bridal Consultant and Lori

AUTHOR: K - (U.S.A.)

POSTED: Friday, July 04, 2003

Thanks to you both who posted a response. I just want other brides to know that Mango Fandango provided us with good food but they ruined our cake. Simple as that. I did what I felt was right. No more said.

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#25 Consumer Comment

That's Enough!

AUTHOR: Windy - (U.S.A.)

POSTED: Thursday, July 03, 2003

OK folks! I think we've beaten this dead horse into the ground!

Kim...we know you're an angry individual and won't be satisfied until you trash Mango Fandango until the end of time. Seems though that there's a strong backlash here and you just don't get it.

You're ignorant and angry and the more you comment the worse you look.

You had a bad experience...you just didn't realize what a wedding cake costs...next time you'll be smarter!

Thanks again Kelly...what a great time we had relaxing and ingoing the wedding...knowing you and your staff were in control...it was a great experience.

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#24 Consumer Suggestion

The usual Shawangunk Reponse

AUTHOR: Lori - (U.S.A.)

POSTED: Wednesday, July 02, 2003

Shawangunk:

You are terrible!

Shame on You!

I am so sick of you threatening people about getting sued for slander.

If that was the case, you would get sued by all of the parties you slander!!!

Didn't you ever hear about the US Constitutional Right to Freedom of Speech, or don't you have TV in your Afghanistan Cave?

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#23 Consumer Comment

SATISFIED BRIDE

AUTHOR: LISA - (U.S.A.)

POSTED: Wednesday, July 02, 2003

Kim, I am very sorry that you believe that you were wronged! Fortunately there are always two sides to every story. I made the decision to use Mango Fandango for my wedding in June. Kelly was flexable and caring of my needs and wants. She made suggestions that I honestly had no idea were important, or a factor. Your original post that I discovered during a search of this company scared the heck out of me. It caused a lot of worry and anguish that I NOW know was uncalled for and unnecessary. THANK-YOU(not)
I confronted Kelly in regards to this post, she assured me that she would fulfill her contractual agreement with us. Which made me feel more secure, she did just that and more!

I would be FURIOUS if I were a business owner and came across a post of this nature. I do respect your desire to spread your "personal feelings" about events or services you were not pleased with. Although, your "freedom of speech" could very well be your way of causing other people unnecessary anguish or stress.
As stated earlier, I was very pleased with everything I had contracted Mango Fandango to do for my special day. My guests were happy and my parents were pleased with all of the items WE decided to go with (Mango Fandango & myself)Your problem with them could have been a lack of communication, your inablilty to explain exactly what you wanted in your cake, or your quite possibly you wouldn't have been happy with anyones cake. Within your postings it does not appear that communication is your strongest attribute.

The truth may never be known =( But for simple peace of mind for anyone looking to use Mango Fandango, rest assured......they earned my business and referrals. Thank you to Kelly and her staff, for making the evening of the most wonderful day of my life, everything I wanted it to be. Kim, I truly believe you are being unfair and unreasonable, Heck I would have given you your 200.00 to save me the worry and stress you put me through, for absolutely no reason!

Maybe you should focus on your life and your new family, instead of slamming vendors and posing as wedding consultants to defend your credibility, lets just say it does not take an english professor to pick up on your RUN-ON sentences! sorry babe. Sincerely, I do feel sorry for you at this point after reading your post posing as the wedding consultant. Kinda sad are you willing to lie and create a story just to support your "freedom of speech". It is very obvious that something made you angry with your dealings with Kelly, and whatever that may be, you do have the right to your say so... I am so very sorry you have allowed this issue to consume you!

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#22 Author of original report

Whatever... You all are so bent on changing my words around that you are missing the whole picture

AUTHOR: K - (U.S.A.)

POSTED: Friday, June 27, 2003

I am going to say whatever and leave it at that. You all are so bent on changing my words around that you are missing the whole picture. I said I paid the caterer over $3,000 for the catering part of the wedding. I wish I could of only paid $3,000 for the whole wedding. As far as slander, try again. If I have bad food at a restaurant well then I am going to tell people of my experience and that is all I did here. I did not slander her or this company I put my bad experience out there for others to be made aware. How do you think this website stays up and running. I can tell you I am not the first person to file a rip off report on a company in fact from what I can see this website is filled with them. As far as how much fun I had at my wedding I had a blast. I did not let anything ruin my day. I promised myself that after I saw my girlfriend two years ago burst out in tears when the cake she had designed fell over. We did not let anything ruin our happy day. I called her the Monday after the wedding to deal with the problem. I dont care what any of you all think or dont think but I can tell you that I have heard horror stories about the way brides act and I wasnt one of those brides. The grooms cake that my mother in law made was prettier than my wedding cake. Simple as that and I will leave it at that.

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#21 Consumer Comment

I am a bridal consultant in Florida and I am using Mango Fandango for an upcoming wedding.

AUTHOR: E - (U.S.A.)

POSTED: Friday, June 27, 2003

I am a bridal consultant in Florida and I am using Mango Fandango for an upcoming wedding. This girl is not slandering this company she is telling of her experience and from the pictures above it looks to me like they are all having a good time at this wedding and from the way it sounds this girl handled this situation after the fact, not the day of the wedding but after the wedding was over and that is the proper way to handle things. From reading this I know not to use Kelly for my brides cake I will use someone else. She doesnt slander the company as a whole only her abilities to make a great cake and I dont care what any of you say to slander this poor bride but that cake is pretty ugly, it looks like she used dead roses on it and I would not except that cake for any bride that I am contracted with. I also know that usually it is the parents that freak out and throw a fit if something is not right at their little girls wedding. Another thing I am sure that for every one good experience there is one bad, so she had the guts to do what probably many others would not do and that is put the info out there for others to view and then those others can make their own decision. I would guess that if she would of seen a report like this she probably would not of asked Kelly to make her cake. This is not going to cause people to not use this caterer because this caterer makes great food and has good service but this is now the third complaint I myself have heard about her cakes. One wedding I was at everyone kept saying the cake was leaning and that the layers were not on straight. The other complaint that I have heard is that she left out the filling and when she should of used fondant she didnt. So I think it is here right to say what she wants. As a consultant if someone messes up a wedding that I am a part of I tell others so that they can be aware of what might happen.

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#20 REBUTTAL Individual responds

I posted this so that others would not be fooled by this caterer

AUTHOR: KIM - (U.S.A.)

POSTED: Thursday, June 26, 2003

Well I am glad that you had a great wedding. I did as well and I never said anything about her staff they were great and I did not get a free DJ so butt out. I posted this so that others would not be fooled by this caterer. So maybe from the time that she did my cake and did yours she took some lessons or else you just didn't have very high standards where your cake was concerned. Its like I said before there is obviously a reason why you were at this web site could it be that you were filing a rip off report to. I have the right of free speech and I also have the right to let others know about what happened. It is of no concern to you all, if you had a great wedding that's fine happy trails to you. But I guarantee if something would of gone wrong then you would of expected the vendor to make it right and that is all I expect. I would not buy a shirt that had a hole in it and I would not expect bad service at a restaurant so I did not expect to get a cake that was not even remotely close to what I ordered. Simple as that.

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#19 Consumer Suggestion

A TRAILER TRASH WEDDING INDEED!

AUTHOR: Shawangunk - (U.S.A.)

POSTED: Thursday, June 26, 2003

KIM DOES NOT KNOW 1- THAT A *QUALITY* WEDDING WITH *QUALITY* FOOD AND ARRANGEMENTS WILL COST WAY GREATER THAN $3,000, 2- BASIC ETIQUETTE AND MANNERS, 3- THE PURPOSE OF THE RIP OFF REPORT (IE, POSTING A COMPLAINT AND *GETTING RESPONSES FROM OTHERS*), 4- AND SHE ALSO DOES NOT KNOW THAT HER SLANDEROUS COMMENTS HERE CAN BE GROUNDS FOR HER BEING SUED BY THE CATERER IN QUESTION.

I HOPE THE CATERER REALIZES THIS AND SUES HER FOR FAR GREATER THAN THE $3,000 SHE HAS ALREADY PAID.

FURTHERMORE IF KIM DOES NOT APPRECIATE GETTING RESPONSES TO HER COMPLAINT, THEN SHE SHOULD 1- NOT POST ANYTHING TO THIS SITE IN THE FIRST PLACE, AND 2- SHOULD INSTEAD START A VERBAL DISCUSSION AMONGST HER TRAILER PARK NEIGHBORS WHO APPARENTLY HAVE MORE IN COMMON WITH HER.

LET THE FORCE BE RECKONED WITH!

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#18 Consumer Suggestion

A TRAILER TRASH WEDDING INDEED!

AUTHOR: Shawangunk - (U.S.A.)

POSTED: Thursday, June 26, 2003

KIM DOES NOT KNOW 1- THAT A *QUALITY* WEDDING WITH *QUALITY* FOOD AND ARRANGEMENTS WILL COST WAY GREATER THAN $3,000, 2- BASIC ETIQUETTE AND MANNERS, 3- THE PURPOSE OF THE RIP OFF REPORT (IE, POSTING A COMPLAINT AND *GETTING RESPONSES FROM OTHERS*), 4- AND SHE ALSO DOES NOT KNOW THAT HER SLANDEROUS COMMENTS HERE CAN BE GROUNDS FOR HER BEING SUED BY THE CATERER IN QUESTION.

I HOPE THE CATERER REALIZES THIS AND SUES HER FOR FAR GREATER THAN THE $3,000 SHE HAS ALREADY PAID.

FURTHERMORE IF KIM DOES NOT APPRECIATE GETTING RESPONSES TO HER COMPLAINT, THEN SHE SHOULD 1- NOT POST ANYTHING TO THIS SITE IN THE FIRST PLACE, AND 2- SHOULD INSTEAD START A VERBAL DISCUSSION AMONGST HER TRAILER PARK NEIGHBORS WHO APPARENTLY HAVE MORE IN COMMON WITH HER.

LET THE FORCE BE RECKONED WITH!

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#17 Consumer Suggestion

A TRAILER TRASH WEDDING INDEED!

AUTHOR: Shawangunk - (U.S.A.)

POSTED: Thursday, June 26, 2003

KIM DOES NOT KNOW 1- THAT A *QUALITY* WEDDING WITH *QUALITY* FOOD AND ARRANGEMENTS WILL COST WAY GREATER THAN $3,000, 2- BASIC ETIQUETTE AND MANNERS, 3- THE PURPOSE OF THE RIP OFF REPORT (IE, POSTING A COMPLAINT AND *GETTING RESPONSES FROM OTHERS*), 4- AND SHE ALSO DOES NOT KNOW THAT HER SLANDEROUS COMMENTS HERE CAN BE GROUNDS FOR HER BEING SUED BY THE CATERER IN QUESTION.

I HOPE THE CATERER REALIZES THIS AND SUES HER FOR FAR GREATER THAN THE $3,000 SHE HAS ALREADY PAID.

FURTHERMORE IF KIM DOES NOT APPRECIATE GETTING RESPONSES TO HER COMPLAINT, THEN SHE SHOULD 1- NOT POST ANYTHING TO THIS SITE IN THE FIRST PLACE, AND 2- SHOULD INSTEAD START A VERBAL DISCUSSION AMONGST HER TRAILER PARK NEIGHBORS WHO APPARENTLY HAVE MORE IN COMMON WITH HER.

LET THE FORCE BE RECKONED WITH!

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#16 Consumer Suggestion

A TRAILER TRASH WEDDING INDEED!

AUTHOR: Shawangunk - (U.S.A.)

POSTED: Thursday, June 26, 2003

KIM DOES NOT KNOW 1- THAT A *QUALITY* WEDDING WITH *QUALITY* FOOD AND ARRANGEMENTS WILL COST WAY GREATER THAN $3,000, 2- BASIC ETIQUETTE AND MANNERS, 3- THE PURPOSE OF THE RIP OFF REPORT (IE, POSTING A COMPLAINT AND *GETTING RESPONSES FROM OTHERS*), 4- AND SHE ALSO DOES NOT KNOW THAT HER SLANDEROUS COMMENTS HERE CAN BE GROUNDS FOR HER BEING SUED BY THE CATERER IN QUESTION.

I HOPE THE CATERER REALIZES THIS AND SUES HER FOR FAR GREATER THAN THE $3,000 SHE HAS ALREADY PAID.

FURTHERMORE IF KIM DOES NOT APPRECIATE GETTING RESPONSES TO HER COMPLAINT, THEN SHE SHOULD 1- NOT POST ANYTHING TO THIS SITE IN THE FIRST PLACE, AND 2- SHOULD INSTEAD START A VERBAL DISCUSSION AMONGST HER TRAILER PARK NEIGHBORS WHO APPARENTLY HAVE MORE IN COMMON WITH HER.

LET THE FORCE BE RECKONED WITH!

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#15 Consumer Comment

Get Over It!`

AUTHOR: R IWindy - (U.S.A.)

POSTED: Wednesday, June 25, 2003

Kim honey...if you don't want to see rebuttals then why are you airing your grievances in a forum that is accessible to the public?
Discuss your problems with Kelli, try not to trash her company for all to see. From what we all can see, you got a free DJ...now you want a refund for the cake. Hmmmm...anyone else you'd like to trash in order to end up with a free wedding?
And honey...I just bet that where you "come from" all the folks are "right proud" of what they've unleashed on all of us. Class beyond description.
Thanks!

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#14 Consumer Comment

Get Over It!`

AUTHOR: R IWindy - (U.S.A.)

POSTED: Wednesday, June 25, 2003

Kim honey...if you don't want to see rebuttals then why are you airing your grievances in a forum that is accessible to the public?
Discuss your problems with Kelli, try not to trash her company for all to see. From what we all can see, you got a free DJ...now you want a refund for the cake. Hmmmm...anyone else you'd like to trash in order to end up with a free wedding?
And honey...I just bet that where you "come from" all the folks are "right proud" of what they've unleashed on all of us. Class beyond description.
Thanks!

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#13 Consumer Comment

Get Over It!`

AUTHOR: R IWindy - (U.S.A.)

POSTED: Wednesday, June 25, 2003

Kim honey...if you don't want to see rebuttals then why are you airing your grievances in a forum that is accessible to the public?
Discuss your problems with Kelli, try not to trash her company for all to see. From what we all can see, you got a free DJ...now you want a refund for the cake. Hmmmm...anyone else you'd like to trash in order to end up with a free wedding?
And honey...I just bet that where you "come from" all the folks are "right proud" of what they've unleashed on all of us. Class beyond description.
Thanks!

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#12 Consumer Comment

Get Over It!`

AUTHOR: R IWindy - (U.S.A.)

POSTED: Wednesday, June 25, 2003

Kim honey...if you don't want to see rebuttals then why are you airing your grievances in a forum that is accessible to the public?
Discuss your problems with Kelli, try not to trash her company for all to see. From what we all can see, you got a free DJ...now you want a refund for the cake. Hmmmm...anyone else you'd like to trash in order to end up with a free wedding?
And honey...I just bet that where you "come from" all the folks are "right proud" of what they've unleashed on all of us. Class beyond description.
Thanks!

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#11 Consumer Comment

Mango Fandango is AWESOME!!!!

AUTHOR: Mrs. P - (U.S.A.)

POSTED: Wednesday, June 25, 2003

First, I am the daughter of Windy from Napa, California, and yes, I did have a wedding in Orlando Florida on June 15th.

Second, Kelli is an amazing caterer who is dedicated to her work. Her employees were courteous, respectful and overall amazing.

Third, the cake was beautiful. It was not the center of attention sweetie, I was!

Last, and most importantly, I rocked that place. I was looking fine as was the groom Dr. P. We were the spotlight of the wedding, reception and the honeymoon. Perhaps you should have been concentrating more so on the happiness of your groom and guests rather than picking at things that were not done purposefully by the caterer. By the way, the cake you ordered would cost a normal bride at least $1500. You do realize you were getting a $1300 discount on the cake you ordered?

Mango Fandango is a great catering agency. Every other catering organization talked a good talk, but Kelli gave me exactly what I wanted. Thank you Kelli as well as all your staff for your amazing service.

What you should realize is that before you type the ranting and ravings of a spoiled brat, censor some of the garbage coming out.

In matrimonial bliss,

The Dr. P's

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#10 Author of original report

The Bottom line here is that my wedding has nothing to do with any of you.

AUTHOR: Kim - (U.S.A.)

POSTED: Wednesday, June 25, 2003

You all are the one with no lives sitting around responding to ripoff reports that have nothing to do with any of you. It was my wedding and when the DJ messed up the ceremony music he did not charge us for the ceremony simple as that, we did not even have to say anything to him. he said he was sorry and because of all the ceremony music was messed up he wasn't going to charge us. We had a geat time at the wedding and the reception. The cake was nothing like what I ordered and I don't care if I only paid $10.00 for the cake you don't pay for bad service where I come from and you don't sell people things that they did not order. The way I was raised is you do things right and if you can't do something then you are honest and you tell the person you can't do it and it you really mess it up then you make it right. Well she cannot make me another cake so the only thing she can do to make it right is refund the money. Simple as that. Thats the way business is done. The bottom line is that this involves none of you people so stay out of it.

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#9 Consumer Suggestion

Wow, only $3k?

AUTHOR: Andrew - (U.S.A.)

POSTED: Wednesday, June 25, 2003

The catalog picture of the cake shows a 4 tier rolled fondant cake. Alarm bells should have gone off in your head. A cake of that level of labor involvement would start at $1200.00 at least.
Please tell my daughter how you can do a wedding for only 3K!!

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#8 Consumer Comment

So Sorry!

AUTHOR: Windy - (U.S.A.)

POSTED: Tuesday, June 24, 2003

Oh my goodness. The bride needs to get a life! Have you nothing better to do than sit at home all day trying to trash the caterer.
Seems you might give a little of that time to your poor unfortunate husband.
"Thanks Kelli.
It was great!"
If you were capable of comprehending the written word, you would have understood that "Thanks Kelli. It was great!" was addressed to Kelli the caterer...not from Kelli. I'm Windy and I live in Napa...stop by sometime...I'll treat you to a free winetasting. Maybe it will calm you down...mellow you out a little.
Glad to see there were some responses from some sensible and intelligent people (yourself excluded).

And think about the price of the cake! $200, in my neck of the woods you can't get much of a wedding cake for $200. Be thankful that you got one.

And yes, my daughter did get married and the wedding cake was beautiful. If the cake had not been a success, we would have proceeded with the wedding, maybe had a little chuckle, and danced the night away. A wedding should be a joyous occasion...one that rises above a leaning cake.
Good luck...you're going to need it.
And again...Thanks Kelli.
It was great!
And this is from Windy.

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#7 Consumer Suggestion

what a cantankerous bride, indeed!

AUTHOR: Gretchelle - (U.S.A.)

POSTED: Tuesday, June 24, 2003

What a cantankerous bride indeed! It is 100% clear where the problem lies here. In the bride! Her attitude has somehow fallen in the toilet and gotten mixed up with some really putrid stuff. What is up with the ALL CAPS in her posts? And the horrid run-on sentences, not to mention overall terrible grammar and spelling. Oh, she claims that this website modifies posts before publishing them. That's a first! And even if they were to do that, why would they purposely add misspellings and make someone's post sound like it was written by an idiot? This woman certainly goes out of her way to blame others for just about EVERYTHING, even her lack of a second-grade education.

Oh and yes, you DID say that your cake was the center of the reception, and not the wedding. How equally appalling that is, indeed. But thank you for clearing it up. :-) Tootle loo my dear!

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#6 Author of original report

WITH A NAME LIKE SHAWNGUNK

AUTHOR: KIM - (U.S.A.)

POSTED: Tuesday, June 24, 2003

PLEASE WITH A NAME LIKE SHAWNGUNK YOU ARE PROBALLY NOT MARRIED AND IF YOU EVER GET MARRIED I CAN'T WAIT TO SEE HOW YOU FEEL WHEN SOMETHING THAT YOU PAID FOR IS NOT WHAT YOU ORDERED. ITS NOT LIKE THE CAKE WAS FREE. I PAID HER FOR IT AND IT IS NOT WHAT I ORDERED. THATS WHAT THIS IS ABOUT. IF I WENT TO A STORE AND ORDERED IT I WOULD NOT OF BOUGHT IT IF IT WASN'T WHAT I ORDERED AND I HAD NO CHOICE THAT NIGHT IT WAS WHAT WAS BROUGHT TO MY WEDDING AND I DID NOT SEE IT UNTIL I GOT TO THE RECEPTION. SO GET A LIFE AND YOU WHAT YOU USE HER FOR YOUR WEDDING AND I HOPE SEE MESSES IT UP LIKE SHE DID MY RECEPTION AND THEN LETS SEE HOW YOU FEEL.... SHAWNGUNK...WHAT A NAME...GET A LIFE....GET YOURSELF INVOLVED IN SOMEONE ELSES LIFE AND NOT MINE.

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#5 Consumer Suggestion

wahh wahh wahhhh CRY ME A RIVER

AUTHOR: Shawangunk - (U.S.A.)

POSTED: Monday, June 23, 2003

Taking a look at the smiling, laughing, jovial bride in the photo standing next to the cake, it does not look like the cake misunderstanding was such a big deal after all. What it sounds like to me is a case of a greedy bride trying to get something (a free cake) for nothing.

And yes I agree, what a pitiful wedding indeed if a CAKE is the center of attention. But judging from the appearance of the bride in the photo, I could see why the cake was put on center-stage.

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#4 Author of original report

OH YEAH AND TO THE PERSON WHO SENT THE REB

AUTHOR: Kim - (U.S.A.)

POSTED: Monday, June 23, 2003

MAYBE YOU SHOULD LEARN HOW TO READ. NO WHERE AND I MEAN NO WHERE DID I SAY THE CAKE WAS THE CENTER OF THE WEDDING, I SAID IT WAS THE CENTER OF THE RECEPTION. AS FAR AS THE SPELLING YOU CAN *$@! OFF, BECAUSE THEY DON'T POST EXACTLY WHAT YOU SUBMIT THEY CHANGE THE CONTENT OR SHORTEN IT, BECAUSE I ALSO NEVER SAID THAT THE PICTURE ABOVE WAS CHOOSEN FROM THEIR CATALOG, I FOUND THE PICTURE OF MY CAKE ON THE INTERNET. THE FIRST CAKE I ASKED HER TO DO SHE SAID NO BECAUSE THE ONE TIME SHE DID IT FOR SOMEONE EVERYONE COMPLAINED THAT RIGHT THERE SHOULD OF BEEN A DEAD GIVE AWAY THAT SHE WAS UNCAPABLE OF DECORATING A CAKE BUT THEN I SHOWED HER THE OTHER PICTURE AND SHE SAID OH YEAR I CAN DO THIS ONE, IT WILL BE NO PROBLEM. SO SHE ONLY HURT HERSELF. AND I CAN SAY THAT IF ONE THING WOULD OF GONE WRONG AT YOUR SUPPOSED DAUGHTERS WEDDING YOU WOULD OF HAD A PROBLEM TO. ESPECIALLY AFTER YOU WORK SO HARD TO MAKE SURE EVERYTHING GOES AS PLANNED. SO YOU ARE SAYING AS A PARENT OF THIS SUPPOSED CHILD THAT YOU WOULD NOT OF BEEN MAD IF YOUR DAUGHTER WAS UPSET BECAUSE SOMETHING DID NOT GO RIGHT!!! PLEASE! PLEASE! PLEASE!... BUT THERE WAS NOT WEDDING AND THERE WAS NO DAUGHTER BECAUSE THE OWNER OF MANGO WROTE THAT AND CHANGED THE CITY JUST BE MORE CREATIVE NEXT TIME AND CHANGE YOUR NAME TO.

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#3 Author of original report

OH YOU COME ON.

AUTHOR: Kim - (U.S.A.)

POSTED: Monday, June 23, 2003

MAYBE THIS KELLI WHO WROTE THE ABOVE IS THE SAME KELLI WHO OWNS MANGO FANDANGO, SEEMS FUNNY TO ME THAT YOU SPELL YOUR NAME THE SAME WAY THAT THE OWNER SPELLS HER NAME. Let me tell you that I am not the only person who has had problems with this company. Even some of her employees have told me how unorganized her company is and how they are so disorganized and that she is not a pastry chef and if that is the case that means she is not capable of making cakes only food so why would she try to sell me a cake when I could of had the BEST BAKERY IN ORLANDO do my cake, but she pushed me for the business. The bride of course is always the center of a wedding but I put my cake on display for a reason. My husband wanted to find the pefect DJ so that all our guest had a good time and I wanted to find the perfect cake and I did, I searched the internet for the perfect cake and I EXPECTED THAT IF SHE TOLD ME SHE COULD DO IT, THEN I EXPECTED IT TO BE WHAT I ORDERED AND NOT THE LEANING TOWER OF UGLINESS!!!! SO THE MORAL OF THE STORY IS DO NOT BUY YOUR CAKE FROM HER!!! SHE MAKES GOOD FOOD BUT HER CAKES SUCK!!!!!

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#2 Consumer Comment

Oh Come On! We had a great experience with the company.

AUTHOR: Windy - (U.S.A.)

POSTED: Sunday, June 22, 2003

My daughter recently used MangoFandango as her caterer. We had a great experience with the company. Everything went as planned and as requested.

The wedding cake was beautiful; everything we asked for and better.

My sympathies to the bride who registered this complaint. It must have been a very sad wedding when the wedding cake was the center of attention. I've always thought that the center of attention at a wedding is usually the bride and groom...not to mention love and happiness. Hopefully your next wedding will be a happier occasion.

(And please learn to spell. Your complaint loses credibility when its full of ignorant spelling mistakes and grammar.)

Thanks Kelli.
It was great!

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#1 Author of original report

we paid her over $3,000 for the whole wedding

AUTHOR: Kim - (U.S.A.)

POSTED: Thursday, April 10, 2003

The cost of the cake was $200.00 and that is what I asked her to rufund me we paid her over $3,000 for the whole wedding and if she could not do the cake then she should of said she could not do the cake. But she promised me it would be no problem. Then a week later when I was finally got hold of her she said "well, I'm not a bakery." "How could you of expected me to do that cake." "I really did not think your cake was important to you." I almost cried. I was so mad becuase I searched for weeks to find the picture of the exact cake that I wanted and I put it on the stage so everyone could see it.

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