Complaint Review: Massage Envy Ballantyne - Charlotte North Carolina
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- Author Not Confirmed
- Massage Envy Ballantyne 14835 Ballantyne Village Way Suite 160 Charlotte, North Carolina USA
- Phone: (704) 369-5220
- Web: http://www.massageenvy.com/clinics/...
- Category: Massage Therapists
Massage Envy Ballantyne ,Massage Envy, Will not cancel contract after repeated attempts Charlotte North Carolina
*Author of original report: Tried that!
*Consumer Suggestion: From their website..
*General Comment: You are doing it wrong!!1
Show customers why they should trust your business over your competitors...
I have been trying to cancel my contract with this company for over a year. I had my membership for one year, so I am entitled to cancel.
I have email, faxed, called, emailed with corporate and have yet been able to cancel my membership. I have filed a complaint with my State's Attorney General. All I want is for them to stop charging my credit card. It should not be this difficult.
I never used my massages as I did not care for how cold they kept their clinics. I advise everyone to think twice before signing any type of contract with these people. They do not care about customer service.
This report was posted on Ripoff Report on 05/09/2016 09:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/massage-envy-ballantyne/charlotte-north-carolina-28277/massage-envy-ballantyne-massage-envy-will-not-cancel-contract-after-repeated-attempts-c-1304511. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
Tried that!
AUTHOR: - ()
SUBMITTED: Monday, May 09, 2016
I've tried that, but thanks!
#2 Consumer Suggestion
From their website..
AUTHOR: Amy K - (USA)
SUBMITTED: Monday, May 09, 2016
Cancellation during auto-renewal term
You may cancel your membership upon 30-day advance written notice to the Massage Envy clinic at which your membership originated.
No...I don't work for Massage Envy. :)
#1 General Comment
You are doing it wrong!!1
AUTHOR: Tyg - (USA)
SUBMITTED: Monday, May 09, 2016
You MUST physically go into the fitness place and cancel. Otherwise they just wont do it. Im sure once YOU get over your self entitlment you will understand the WHY behind it.
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