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Report: #733467

Complaint Review: maytag/fedders - Internet

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  • Reported By: jim — grand rapids Michigan United States of America
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  • maytag/fedders Internet United States of America

maytag/fedders Maytag ditches warranty on what might be described as "bait and switch" strategy Internet

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Maytag licensed Fedders Co to manufacture a dehumidifer line (actually produced in China). The name brand in bold letters on the front of these machines reads "MAYTAG". Fedders is now in bankrupcy and upon calling the phone number printed on the dehumidifier (1-866-MAYTAG 1) I was dircted to a call center in Tennessee, apparently retained by Maytag, whereupon I was told that Maytag had no legal responsibility to repair my machine warranty or no warranty as this was Fedders legal responsibility. Not only was this a huge waste of my time but a public relations disaster for Maytag at least from this former customers perspective. This is a good example of a company with a name worth its weight in gold destroying the goodwill behind that name for not much in the way of money saved. Oh well, I probably won't be investing in any Maytag stock real soon either.  

This report was posted on Ripoff Report on 05/26/2011 10:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/maytagfedders/internet/maytagfedders-maytag-ditches-warranty-on-what-might-be-described-as-bait-and-switch-st-733467. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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