Memberworks, Inc. MWI*SIMPLE ESCAPES, Capital One "Customer Loyalty" Scam, Credit Card Fraud! Rip-off! Omaha Nebraska

On July 1, 2004 I became aware that my credit card had been charged $96.00 by "MWI*Simple Escapes CT". The big huge pain in the butt was that I was at my credit limit and with this charge I went over my limit and incurred the overlimit fee from my credit card company.

When I called Memberworks Inc, Simple Escapes, I found out that the call that "authorized" this charge was a so-called customer loyalty - customer appreciation bit. Someone had called me and said that becuase I was a good customer with their company, Capital One, and that they were beginning to reward their patrons, that I would be sent various gift cards, a card for Wal-Mart, cards for free gas, at no cost or obligation to me.
***Memberworks, Inc. is an affiliate of Capital One... watch your credit card statements very closely!!! That's how they had my info.

While I was on the phone with the Memberworks "customer service representative" and she was trying to convince me that I had authorized this charge, and that if the person that initially contacted me did not give all of the details, she could not help that.

I promplty informed her that I wanted all charges reversed. As I was waiting for her to make her adjustments in the compouter, I remembered that I never received anything from them, and yet I was still charged.

I am being told that the charges are being reversed, but I still have to make my monthly payment to Capital One. I don't care what they say, this is was an unauthorized charge. If they would have told me that I was receiving these at a discount and I would have to pay a certain amount, I would have turned them down without a second thought!

Jennifer
Sugar Land, Texas
U.S.A.