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Report: #385614

Complaint Review: MensUSA * MensItaly - Westwood California

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  • Reported By: Westwood California
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  • MensUSA * MensItaly 1246 Westwood Blvd. Westwood, California U.S.A.

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At any cost, stay clear from mensusa.com / Mensitaly.com. These jokers claim that they are Italian. They are about as italian as saying a Ford automobile is assembled in Europe. They have literally ruined my wedding by canceling my order at hye very last second. MY fault for trying to save a buck. NEVER again!

The westwood boulevard store is about as filthy and disgusting as any business i have ever seen. If you are from the Los Angeles area, the only thing comparable would be the Slauson Swap meet. The owner is a young Persian kid who is named Ashkan. As he screams at any customer entering the store salivating at the prospect of a sale, he WILL in fact, tell you to get lost if you didnt make an appointment or arent "buying". As i have read on other threads within this forum, This is as about as accurate a description gets!
ALL suits sold are made of polyester, NONE are wool. All tags are cut out of each suit as to hide its true nature. The suits are purchased from Santee Alley Downtown Los Angeles, and are marked up drastically. This is also what is known as a Dropshipper company whereas each suit is shipped from a remote location. You are sent whatever suit matches closest to what you are looking for. You will NOT be getting the exact style number you are looking at! I have received THREE wrong suits from them before i turned to doing a CC chargeback and visited their location to confirm. NOTE: They are already in hotwater with their Merchant provider and will do absolutely anything to appease you at the point of you NOT doing a chargeback. Ask for shipping both ways to be refunded as well.

NO one in this company is who they say they are. NO michael, Valentino, Shawn, T.B Shapiro, Michael Anderson, Angelino etc.... This company is already under investigation for its multiple personalities and ownership claims. The sole idiot in charge is a young Persian kid named "Ashkan". HE is the person you will want to talk to, and the one who authorized my refund. He is also the rude fellow who hangs up the phone in your face after insulting you. (goes by the name angelino,valentino AND shawn.) This ONE person is responsible for the mess you will get yourself into if you shop with these guys. If you call there, and they say that there is no "Ashkan", they are simply lying to you. It has always amazed me at the middle eastern mentality on the fascination with wanting to "be Italian". They mimic their names, fashion, styles and prospect of trying to emulate them business-wise. When in fact, they are a self loathing bunch of moronic dweebs who provide customer service similar to a mugging.

Smells_like_a_scam_at_mensusa
Westwood, California
U.S.A.

This report was posted on Ripoff Report on 10/28/2008 11:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mensusa-mensitaly/westwood-california-90024/mensusa-mensitaly-stay-clear-from-these-guys-ruined-my-wedding-westwood-california-385614. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
4Employee/Owner

#4 REBUTTAL Individual responds

Mensusa or Menitaly seems change name to Italsuit

AUTHOR: Alain Goch - (France)

POSTED: Monday, May 11, 2009

I think that this company has changed name to Italsuit. My last call was very strange; before chosing my products, the operator asked me my credit card number.I've dropped the transaction and run away.

Have a look on their new web site, photos are almost the same. Be aware and keep clear from those guys.

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#3 REBUTTAL Individual responds

Mensusa or Menitaly seems change name to Italsuit

AUTHOR: Alain Goch - (France)

POSTED: Monday, May 11, 2009

I think that this company has changed name to Italsuit. My last call was very strange; before chosing my products, the operator asked me my credit card number.I've dropped the transaction and run away.

Have a look on their new web site, photos are almost the same. Be aware and keep clear from those guys.

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#2 REBUTTAL Individual responds

Mensusa or Menitaly seems change name to Italsuit

AUTHOR: Alain Goch - (France)

POSTED: Monday, May 11, 2009

I think that this company has changed name to Italsuit. My last call was very strange; before chosing my products, the operator asked me my credit card number.I've dropped the transaction and run away.

Have a look on their new web site, photos are almost the same. Be aware and keep clear from those guys.

Respond to this report!
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#1 REBUTTAL Individual responds

Mensusa or Menitaly seems change name to Italsuit

AUTHOR: Alain Goch - (France)

POSTED: Monday, May 11, 2009

I think that this company has changed name to Italsuit. My last call was very strange; before chosing my products, the operator asked me my credit card number.I've dropped the transaction and run away.

Have a look on their new web site, photos are almost the same. Be aware and keep clear from those guys.

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