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Report: #1458312

Complaint Review: Microguard Security Systems - Winter Haven FL

  • Submitted:
  • Updated:
  • Reported By: Russell — LAKELAND United States
  • Microguard Security Systems
    1039 Sunshine Way SW
    Winter Haven, FL
    United States

Microguard Security Systems Micro Guard Security Systems Micro-Guard Security Systems Refused to make refund as agreed upon. Winter Haven FL

*Author of original report: Compromise reached

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Due to my dissatisfaction with the performance of Microguard Security Ssytems, owner Nelson Gil, Sr. and I reached an agreement that we would terminate our business relationship and that Microguard would refund in full my prepaid fee for a full year's alarm monitoring service.  Over two months have passed with no refund and Microguard refuses to communicate, including refusal to claim a certified letter that I sent to them.  

This report was posted on Ripoff Report on 08/27/2018 07:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/microguard-security-systems/winter-haven-fl-33880/microguard-security-systems-micro-guard-security-systemsmicro-guard-security-systems-ref-1458312. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

Compromise reached

AUTHOR: Russell - (United States)

POSTED: Sunday, November 11, 2018

With the help of the Better Business Bureau, in November, 2018 a compromise solution was reached that was satisfactory to me.    

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