Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1321287

Complaint Review: Mid Atlantic Waterproofing - Piscataway New Jersey

  • Submitted:
  • Updated:
  • Reported By: Gerard C — Summit New Jersey USA
  • Author Not Confirmed What's this?
  • Why?
  • Mid Atlantic Waterproofing 60 Ethel Rd #4 Piscataway, New Jersey USA

Mid Atlantic Waterproofing Empty Promises Piscataway New Jersey

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I contracted Mid Atlantic Waterproofing to waterproof my basement in May 2015. Their salesman came to my home and painted a dire picture and gave me an estimate that if I didn't accept the quote at that time it would increase by a substantial amount when he walked out the door. At first I said no to the high pressure tactics but I then panicked and called him back to accept the estimate. They sent a crew to do the actual work and everything seemed fine until several days later when I realized my den floor was sinking into my basement. When I called another contractor out to examine they told me that when the waterproofing work was done the contractor hired by MA had cut the support beams for my den floor above. It was a problem that needed to be fixed immediately and the contractor charged me $500 for the job (which was very fair considering the situation). I called the salesman from MA and he no longer wanted to help me and referred me to customer service. I called several times and finally after 3 months one of the MA representatives came to my house to inspect the damage. Upon his review he immediately agreed the contractor they hired had made an error and said I was entitled to compensation for the damage. Initially we agreed to $250 and 2 free flushes. I agreed because I wanted to put this all behind me but I never received any funds or service. after several months of hearing the "check is in the mail" I called and complained to a new General Manager who apologized and promised to send me the entire $500 for my trouble. They told me the check was sent out the week of 4/27/2016 and then when I called several weeks later they informed me it had not yet been processed. Fast forward to July 14, 2016 and I was told the check was sent 2 months ago. I am at the end of my rope and am not complaining about the fact I was pressured into making an immediate decision on the initial sales call but I simply want the money owed to me for their faulty work.

This report was posted on Ripoff Report on 08/08/2016 08:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mid-atlantic-waterproofing/piscataway-new-jersey-08854/mid-atlantic-waterproofing-empty-promises-piscataway-new-jersey-1321287. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now