Report: #69700

Complaint Review: Monitronics - Dallas Texas

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Ripoff Report is Xcentric Ventures

Submitted: Tue, October 21, 2003
Updated: Tue, October 21, 2003
Reported By: — Liberty Lake Washington

Author Not Confirmed

Why?

Monitronics 12801 N. Stemmons Freeway Dallas, Texas U.S.A.

Phone: 800-477-9239
Web:
Category: Security Services

Monitronics autorenewal with no notification, cannot cancel Dallas Texas

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I have been trying to get these people to cancel my account. I finally got a letter from them saying they could not get a hold of me. True, because they had entered my phone number wrong in their system.

I was told that since my auto renewal came due in May 2003 and I had not notified them to cancel 30 days prior it renews for another year. I told them I wanted to cancel it now and they said no they would not cancel it until May 2004.

This company preys on our not being diligent with our contracts. And apparently do not have the decency to remind you that your contract is coming due.

It was in 2000 that I started the service with another company and my account somehow ended up with Monitronics.

Greg
Liberty Lake, Washington
U.S.A.

This report was posted on Ripoff Report on 10/21/2003 10:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/monitronics/dallas-texas-75234-5879/monitronics-autorenewal-with-no-notification-cannot-cancel-dallas-texas-69700. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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