More New Solutions, Inc Withdrawl on my checking account...Nationwide

First, this was not a charge I made, not on a "real check" and then the "authorization" came from someone NOT ME and NOT ON MY ACCOUNT. According to these fools! I am not very happy even though when I called I was told I would receive a refund within 3 - 15 days  but that I should also call my bank but NOT to ask for a refund since the "rules say you can only get one refund". WHAT???

What I want to know is how my bank let this "check" get through without my name being on it ANYWHERE!!  YIKES!!

I was also told this charge of $33.48 was for an internet monthly website subscription.