Complaint Review: Motorist Mutual Insurance Co - Columbus Ohio
Motorist Mutual Insurance Co Delayed repairs, No Callbacks, Customer Service is the Worst Columbus,Ohio
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Filed a claim with this co after one of their insured hit my vehicle, with 6 K damage and rental required. Called the woman they set me up with, 6-8 times with no return calls, emails were ignored for days at a time. Finally called the customer that caused the damage to get with his agent to get my vehicle in for repair.
More delays, no calls back again, final delays in paperwork to get my vehicle back, the follow up was terrible the whole transaction was terribe- Worst company I have ever delt with. The final repair was deemed not covered which was directly related to the original accident. Terrible Terrible company to deal with.
This report was posted on Ripoff Report on 09/24/2018 03:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/motorist-mutual-insurance-co/columbus-ohio/motorist-mutual-insurance-co-delayed-repairs-no-callbacks-customer-service-is-the-worst-1462250. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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