Motorist Mutual Insurance Co Delayed repairs, No Callbacks, Customer Service is the Worst Columbus,Ohio

Filed a claim with this co after one of their insured hit my vehicle, with 6 K damage and rental required.  Called the woman they set me up with, 6-8 times with no return calls,  emails were ignored for days at a time. Finally called the customer that caused the damage to get with his agent to  get my vehicle in for repair.

More delays, no calls back again, final delays in paperwork to get my vehicle back, the follow up was terrible the whole  transaction was terribe-  Worst company I have ever delt with.  The final repair was deemed not covered which was directly related to the original accident. Terrible Terrible company to deal with.