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Ripoff Report | MY INFO BILL Review - , Internet - My info bill fee
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Report: #999022

Complaint Review: MY INFO BILL - Internet

  • Submitted:
  • Updated:
  • Reported By: Eles1 — MILTON Florida U.S.A.
  • Author Confirmed What's this?
  • Why?
  • MY INFO BILL Internet United States of America

MY INFO BILL MY FEE PLAN I was doing some research on the background of an individual where they offered this service for $1.00. Wrong Not only did they charge me the $1.00, they took out an additional $19.95 and never prov Internet

*REBUTTAL Owner of company: My Fee Plan Charge Resolution

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I needed to do some reasearch on an individual and saw My Info Bill, My Fee Plan which offered this service for $1.00  After giving my credit card information, the site charged me the $1.00 plus, an additional, unauthorized $19.95.  I tried calling their their telephone number to report the extra charge and surprise, surprise, the number was not a working number.  And to add insult to injury, I never recieved the information for which I was overcharged.

This report was posted on Ripoff Report on 01/18/2013 07:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/my-info-bill/internet/my-info-bill-my-fee-plan-i-was-doing-some-research-on-the-background-of-an-individual-wher-999022. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

My Fee Plan Charge Resolution

AUTHOR: JoshCustomerService - (USA)

POSTED: Thursday, February 14, 2013

Hello Eles1,

We apologize for the inconvenience. There was clearly some confusion with this purchase.  Please email us at manager@myfeeplan.com to make sure your refund request, and you can receive your money back in full.

Regards,
Customer Support.

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