Complaint Review: MyFeePlan.com - Internet
- MyFeePlan.com Internet United States of America
- Phone: 855 395 6394
- Web: MyFeePlan.com
- Category: Internet Services
MyFeePlan.com Made unapproved charges to my credit card. Internet
*REBUTTAL Owner of company: MyFeePlan Customer Service
I submitted a request for a search for a military record. The fee stated was $1.00. The data was almost nil. My credit card was billed for $1.00. I paid it. Next day a charge of $19.95 appeared on my credit card statement with a identity of MyFeePlan.com and a telephone number 855 395 6394. I was never informed of this charge when I submitted my request for a search for the military record. I contacted my credit card company and registered a dispute. The next day, the $19.95 charge was removed from my credit card statement.
This report was posted on Ripoff Report on 01/23/2013 09:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/myfeeplancom/internet/myfeeplancom-made-unapproved-charges-to-my-credit-card-internet-1001786. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
MyFeePlan Customer Service
AUTHOR: JoshCustomerService - (USA)
SUBMITTED: Thursday, January 24, 2013
Dear Longpine,
I apologize for any problems cause with these charges. I would like to offer you a refund. Please email me at josh@myfeeplan.com and I can start the refund process immediately with some account information.
Thank you,
Josh F.
Customer Service Manager
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