Complaint Review: MyInforBill.com - Internet Internet
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- Author Not Confirmed
- MyInforBill.com MyInfoBill.com Internet United States of America
- Phone:
- Web: MyInfoBill.com
- Category: Consumer Services
MyInforBill.com Deceptive , Internet
*Author of original report: Refund
*REBUTTAL Owner of company: Refund - Myinfobill.com
*Author of original report: follow up..
Show customers why they should trust your business over your competitors...
I was also looking for information on a particular property and this company says I can get this kind of information for $1.00. I figured intro price or promotion, sounds good. Bank statement shows charge of $1.00 and then $19.95. And speaking to customer service about cancelling, I find out there were more $19.95 charges automatically coming. Not what I expected at all. I may have used their services more if they would be up front with everything. Customer service says they have cancelled everything, but I am sure that first $19.95 is down the drain. Lesson learned. DO NOT USE THIS SERVICE!!!!!!!
This report was posted on Ripoff Report on 01/09/2013 04:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/myinforbillcom/internet/myinforbillcom-deceptive-internet-994216. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
Refund
AUTHOR: joco - (United States of America)
SUBMITTED: Friday, February 15, 2013
I did receive the refund, but because I complained more than once. Others will not do this and will never get their money back. Your practice is deceptive and immoral. I still recommend to everyone not to even visit your website. If there was a way to lock it out from the public I would. People are looking for a service like yours, there is no reason for you to operate in this manner. Be honest and upfront and you will get customers.
#2 REBUTTAL Owner of company
Refund - Myinfobill.com
AUTHOR: JoshCustomerService - (USA)
SUBMITTED: Friday, February 15, 2013
Dear Joco,
We apologize for any problems caused by these charges. Please email manager@myinfobill.com and we will offer a full refund to your account and stop any other withdrawals.
Kind Regards,
Customer Support
#1 Author of original report
follow up..
AUTHOR: joco - (United States of America)
SUBMITTED: Thursday, January 17, 2013
Still no refund of the $19.95 as the customer service rep said would happen. I got ripped off, don't let it happen to you!
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