Complaint Review: Mypillow - Carver Minnesota
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Mypillow 920 6th St. W, Ste. 8 Carver, Minnesota United States of America
- Phone: 952-442-6199
- Web: www.mypillow.com
- Category: Bed & Bath
Mypillow DON'T PURCHASE Carver, Minnesota
*UPDATE Employee: MyPillow's Terms and Condition
Show customers why they should trust your business over your competitors...
Purchased 2 Standard/Queen pillows - white model (lowest firmness for adults). It was like sleeping on a pillowcase full of rocks. Returned the pillows the next day. Have been waiting for a refund and have since filed a complaint with the BBB. Don't waste your time and money. Seems like Mypillow is not a straight forward company and will sit on a refund as long as they can. Their site states they will refund within 30 days - trust me, it is not within it is after 30 days of the receipt of the return goods.
This report was posted on Ripoff Report on 06/12/2012 12:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mypillow/carver-minnesota-55315/mypillow-dont-purchase-carver-minnesota-896457. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
MyPillow's Terms and Condition
AUTHOR: Beth - ()
SUBMITTED: Tuesday, May 28, 2013
MyPillows refund process is auto generated and refunds within 30 days.
TERMS AND CONDITIONS
You must read and agree to these Terms and Conditions before placing your order for MyPillow®, Inc. By placing your order for MyPillow®, Inc., you agree to be bound by the following Terms and Conditions:
Please check your order carefully upon receipt. If you are not completely satisfied with your order, return your item(s) back to My Pillow, Inc. within the first 60 days (30 days for toppers) from the date you receive your order, and we will refund 100% of your purchase price (less shipping costs). This refund will then be processed within 30 days from the time we receive your returned product. Return costs are the responsibility of the customer. We regret that we cannot accept "bill recipient" packages. Note: Pet Pillows have no guarantee - all Pet Pillow sales are final.
An RMA (Return Merchandise Authorization) number is required for all returns and exchanges. You can obtain an RMA number by calling the customer service number, below. The RMA number must be on the packing slip and on the outside of the box, or else MyPillow® will refuse the shipment.
I understand this product is not intended to diagnose, treat, cure, or prevent any disease.
I understand the information on this website or in emails is designed for educational purposes only and is not intended to be a substitute for informed medical advice or care.
I understand I should not use this information to diagnose or treat any health problems or illnesses without consulting my doctor. I also understand that any product purchased from MyPillow®, Inc. is not intended or to be used to treat any type of medical condition.
SHIPPING AND HANDLING METHOD
All orders will be processed and will be shipped via USPS or FedEx, depending upon size of the order.
CONTACTING CUSTOMER SERVICE
If you have any questions regarding refunds, billing, or future orders, you may contact our customer service department:
Email Address:
orders@mypillow.com
Phone:
952-442-6199 or 800-308-1299
Related Reports
10:15 PM
10:09 AM
01:12 PM
09:59 AM
12:59 PM
01:50 PM
01:47 PM
11:31 AM
11:30 AM
05:12 PM
New Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
