Report: #476436

Complaint Review: NASCAR TRACKPASS - NASCAR.COM - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Tue, August 04, 2009
Updated: Wed, August 05, 2009
Reported By: — Palm Beach Gardens Florida

Author Confirmed

Why?

NASCAR TRACKPASS - NASCAR.COM nascar.com/trackpass/ Internet U.S.A.

Phone: 866-722-5299
Web:
Category: Websites

NASCAR TRACKPASS - NASCAR.COM Continues to charge our credit card after we canceled free trial Internet

*Author of original report: Finally got it resolved!!!

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My husband saw an ad for a 2 week free trial back in March. He called after 10 days and canceled. We noticed in May that they were charging our credit card $12.95 a month. He called and had them cancel it again. They apologized. Here it is August 3 and they are still charging our account monthly!!! He never even uses it. He tried it only that first weekend and forgot the password he made up back then. We couldn't log into the account if we wanted to.

K d
Palm Beach Gardens, Florida
U.S.A.

This report was posted on Ripoff Report on 08/04/2009 04:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nascar-trackpass-nascarcom/internet/nascar-trackpass-nascarcom-continues-to-charge-our-credit-card-after-we-canceled-free-t-476436. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Finally got it resolved!!!

AUTHOR: K dunlap - (U.S.A.)

SUBMITTED: Wednesday, August 05, 2009

POSTED: Wednesday, August 05, 2009

I spoke to a customer service rep named Chris who refunded our money for the entire time. He was polite, helpful and very nice. Thank you very much, Chris!

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