Complaint Review: National Boat Covers
- National Boat Covers
2270 Cosmos Court #100
- Phone: 800-616-0599
- Category: Marine Accessories
National Boat Covers Bad customer service Carlsbad California
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The customer service return policy is dreadful. I worked with their sales representative Anthony. I sent him pictures and measurements of my boat. The cover I received was way too big for my boat. I had to pay all the return shipping cost. Then after my return was "approved" they would not refund my shipping cost for an exchange. I requested a refund instead. What if the second one did not fit; I would have to pay for that return also. I am out $50.00 with no cover. They have no useful guarantee, since it only cost the customer if they screw up.
This report was posted on Ripoff Report on 05/01/2017 05:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/national-boat-covers/carlsbad-california-92011/national-boat-covers-bad-customer-service-carlsbad-california-1370727. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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