Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1277004

Complaint Review: National Car Rental - Cancun

  • Submitted:
  • Updated:
  • Reported By: Dara — Illinois USA
  • Author Confirmed What's this?
    • Why?
  • National Car Rental Cancun, Mexico

National Car Rental Had an "all inclusive quote" - billed extra $381 "Drop off fee" Cancun Quintana Roo

*UPDATE Employee: National Cares
REBUTTAL BOX™ | Respond to this Report! | Consumer Comment What's this?
Corporate Advocacy Program What's this?

Show customers why they should trust your business over your competitors...

Add Rebuttal to this Report What's this?
File New Report What's this?
← Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..
I was quoted a price - including all taxes and fees of 321.99USD for a one way rental to Cancun.  When I collecte the car at the airport I signed an estimated charges document of 8267.88 pesos.

 

Following my return home, my credit card was billed for $15958.68 pesos.

 

This difference 6630 pesos (380 dollars), is made up of a "Drop Off Fee".

 

National Car Rental deny that this 380 dollar fee was a one way fee, but state that "the disputed amount is a result of the exchange rate fee from your financial institution"

 

National Car Rental Customer care have failed terribly, and seem unwilling to even try to understand my complaint.

This report was posted on Ripoff Report on 12/30/2015 08:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/national-car-rental/cancun/national-car-rental-had-an-all-inclusive-quote-billed-extra-381-drop-off-fee-cancu-1277004. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on National Car Rental

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

National Cares

AUTHOR: Nationalcar Cares - (Afghanistan)

SUBMITTED: Tuesday, January 12, 2016

POSTED: Tuesday, January 12, 2016

Dara,

We’ve noticed your comments and we would like to have the opportunity to look into this for you. Please send us a detailed email to care@nationalcar.com including the exact rental location information, your contact information, your rental agreement and any further information regarding your experience with us.

When emailing, please list Reference Number 160112-002274 in the subject line. We look forward to hearing from you.

 

Regards,

Carol H.

Social Media Team

National Car Rental

Respond to this report!
What's this?

Related Reports

1, Report #1238995
Jun 30 2015
04:13 PM
Rebuttal
National Car Rental Loureiro Martinez Failed to provide appropriate car rental; charged excessive fees. San Jose del Cabo Baja California
Author: Yuma, Arizona
2, Report #1175535
Sep 09 2014
12:40 PM
Rebuttal
National Car Rental Car Damage AFTER drop off SCAM Jacksonville Florida
Author: Glastonbury, Connecticut
3, Report #1169475
Aug 13 2014
09:26 AM
Rebuttal Photo
National Car Rental Company Owned by Enterprise who also owns Alamo Car Rental Hail Damage Ripoff at D.I.A. National/Alamo/Enterprise Car Rental Companies Denver Colorado
Author: Denver, Colorado
4, Report #1166493
Jul 31 2014
03:47 PM
Rebuttal
Alamo Rent a Car - Enterprise Car Rental - National Car Rental Car Rental Damage Fraud Los Angeles, California Nationwide
Author: Goleta, California
5, Report #1133939
Apr 30 2014
10:05 AM
Rebuttal
Alamo Car Rental National Car Rental / Purco Fleet Services Scam Damage Report Claim Billings Montana
Author: Yorba Linda, California
6, Report #974097
Jan 19 2013
12:34 PM
Updated Rebuttal
National Car Rental Agency Enterprise Rental Car told me you're fine, you're okay to go but then I got the letter. I will never rent from them again Ft. Lauderdale and Orlando, Florida
Author: Geneva, Illinois
7, Report #947227
Oct 26 2012
08:20 PM
Updated Rebuttal
National Car Rental Company NEVER trust National Car Rental, they cheat and eat their word Ithaca, New York
Author: Ithaca, New York
8, Report #890036
May 31 2012
07:06 PM
Updated Rebuttal
Enterprise Rent-a-car Alamo Rental, National car rental. Diliberate deception and hidden damage to rental car. Atlanta , Georgia
Author: Tucson, Arizona
9, Report #844753
Feb 26 2012
11:57 AM
Rebuttal
National Car Rental Rude Degrading Sterling , Virginia
Author: Denver, Colorado
10, Report #816288
Dec 31 2011
11:39 AM
Alamo National Car Rental PurCo Fleet Services Billing me for damage to rental vehicle Billings, Montana
Author: Molt, Montana
11, Report #641738
Sep 17 2010
08:34 PM
National Car Rental Scam trying to bill me for damage to rental car I did not cause!! Extortionists! Houston, Texas
Author: San Antonio, Texas
12, Report #640117
Sep 15 2010
10:05 AM
Updated Rebuttal
Alamo Rent a Car National Car Rental Co fraudulent damage claims on rental cars returned after hours Little Rock, Arkansas
Author: Hobe Sound, Florida
13, Report #519985
Nov 05 2009
10:03 AM
Alamo Car Rental National Car Rental RIPPED OFF IN 'FRISCO San Francisco, California
Author: Carlton, Minnesota
14, Report #434141
Mar 14 2009
08:49 AM
National Car Rental,National Car Rental/Vanguard Car Rental USA, Inc theft of 25,000 air miles Tulsa Oklahoma
Author: Sussex, Wisconsin
15, Report #308993
Dec 08 2008
10:07 PM
Rebuttal
National & Alamo Car Rental - Purco Fleet Services Alamo/National Car Rental used Purco Fleet Services to gouge me $430 for a small rock chip in a windshield Spanish Fork Utah
Author: Seattle, Washington
16, Report #361860
Aug 11 2008
08:42 PM
Purco Fleet Services, National Car Rental, Alamo 'loss of use' fees, 'undocumented fees', 'rental car', 'administrative fees' 'bogus fees' Tucson Arizona
Author: Tucson, Arizona
17, Report #319052
Mar 18 2008
01:50 PM
Vanguard Car Rental USA, Inc AKA Alamo Car Rental AKA National Car Rental (Corporate Office) Alamo/National Car Rental is a chaotic, out of control company that will charge you bogus fees you did not agree to, then claim the computer won't let them change it. Tulsa Oklahoma
Author: Baltimore, Maryland
18, Report #188398
Apr 25 2006
01:35 PM
Updated
Vanguard Car Rental USA ripoff charges more for same car for emerald club members Fort Lauderdale, Florida
Author: Plymouth, Minnesota
19, Report #150999
Feb 08 2006
12:18 PM
Rebuttal
Alamo, National Car Rental lies to underage adults when stranded out of state Ripoff Champaigne Illinois
Author: Ashland, Wisconsin
20, Report #135055
Mar 15 2005
10:47 AM
National Car Rental Two companies one ripoff Cabo San Lucas Mexico
Author: portland oregon 97217, Oregon

Read more reports about National Car Rental

Legend
NewNew UpdatedUpdated RebutalRebuttal PhotoPhoto
Blue World Pools
Featured Reports
Nicole Santanelli Trashed Rental Home and has not paid rent in 3 months Port St Lucie Florida
Nicole Santanelli Trashed Rental Home and has not paid rent in 3 months Port St Lucie Florida
Offshore Corp Talk - banned me permanently
Offshore Corp Talk - banned me permanently, refuses to refund paid "lifetime” subscription. arbitrary, abusive, and deceptive moderation. Threatening Email from OffshoreCorpTalk
Wilshire Financial Services
Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru
Wilshire Financial Services
Shohrab Chowdhury Shorab, Mohammed Shohrab, Shohrab Bengali Heed this warning about Shohrab Chowdhury. He misrepresents skills, says he is in US, but is in other countries, opens backdoors in software
Wilshire Financial Services
Victoria Pressly AKA Victoria Talbot? SCAM - promised PR press and bookings nothing came of it!!! $4000 later! still nothing. Cherry valley New York
Wilshire Financial Services
ENDBAR FOUNDATIONS INC efi demolition equipment, Endbar Foundations Screwed me out of $2000 on the 1st job and $29,970 on the 2nd Job over 10 Months of work gone. De Ruyter New York
Wilshire Financial Services
Progressive RV insurance Blowing me off. RV involved in hail storm , my RV roof started to leak progressive RV insurance is trying to play the blame game
Wilshire Financial Services
Kalyan Pathuri Scamming Experiences Over Years - Investment scam is the elephant in the room that everyone is aware of yet doesn't acknowledge in the open, and that is the very act that every investment scammer out there takes advantage of. Rockville MD
Wilshire Financial Services
Tervana Car collection Bought a car...or so I thought. I have a loan for a $30,000 car, yet I have no car, "I have been completely ripped off." the General manager said Hollywood Florida
How To Feature Your Report Like Above >>
Blue World Pools
Featured Reports
Wilshire Financial Services
Patsy Ward Hollywood Public Defender Patsy Ward is railroading a disabled autistic child to prison Los Angeles California
Wilshire Financial Services
Regal Keto Shark Tank Regal Keto Diet Pills Reviews This weight is usually regained quickly once you go off the cleanse. Overall, there is little evidence that detox diets help eliminate any of these compounds. Ferndale WA
Wilshire Financial Services
Spectrum Cable Spectrum Came into my home, damaged my PC and leaves me screwed. Their product sucks.
Wilshire Financial Services
Chase Geiser Cube Advertising LLC The American Report Podcast Complete scam artist that uses the seller platform Fiverr.com to help him rip off hard working people for thousands of dollars. He is a liar and a total joke. Austin Texas
Wilshire Financial Services
AMC LLC PROPERTY MANAGEMENT MATT GOELZE IS A LIAR AND A THIEF REFUSING TO GIVE ME BACK MY RENTAL DEPOSIT Salt Lake City Utah
Wilshire Financial Services
Tactical USA login.tacticalusa.com Failed to deliver on all promised goods and services Boston MA
Wilshire Financial Services
Priority Wrecker Service BEWARE OF CASH ONLY SCAMMING TOWING COMPANY, THEY CHARGE $75 PER MILE AND THEY TAKE CASH ONLY THE OWNER IS A CONVICTED FELON WHO HAS multiple arrest Batavia Illinois
How To Feature Your Report Like Above >>
Wilshire Financial Services
Lear Capital
Ripoff Report Verified Safe
Ripoff Report Verified Safe

Advertisers above have met our
strict standards for business conduct.

Ripoff Report Legal Directory
X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now