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Report: #64194

Complaint Review: National Magazine Exchange - Clearwater Florida

  • Submitted:
  • Updated:
  • Reported By: Lynnwood Washington
  • Author Not Confirmed What's this?
  • Why?
  • National Magazine Exchange PO Box 9083 Clearwater, Florida U.S.A.

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National Magazine Exchange is threatening an 83 year old Alzheimers patient to collect $268.32 for magazines not received. She doesn't read anymore. They're trying to get her VISA number. This is abuse of a vulnerable senior.

Alvah
Lynnwood, Washington
U.S.A.

This report was posted on Ripoff Report on 07/20/2003 05:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/national-magazine-exchange/clearwater-florida-33758-9083/national-magazine-exchange-they-are-threatening-an-83-year-old-alzheimers-patient-to-colle-64194. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
18Consumer
0Employee/Owner

#18 Consumer Suggestion

Oh look who's crying wolf!

AUTHOR: April - (U.S.A.)

POSTED: Monday, August 18, 2003

You are the stupidist a*****e anyone could have ever known. It's quite appearent that you have a problem with women, maybe that's why you swing the way you do. You, you've pissed me off enough to attack your lifestyle, happy now? Not once have I rebuttaled to anything after you, however, you continue to rebuttal after me, and I will add you make up the most idiotic rebuttals to everyone. You're a BIG FAKE!

You've made one post on here that has ever been found and that post was a bunch of bullshit. As I have pointed out numerous times to your tiny little brain.

My posts and rebuttals are 100% and have been proven time and time again, but you're too d**n stupid to learn how to read. You're the moron that likes to read into things whatever you see fit. You are the only one stalking anyone here, just like Shaw and the many Shaw's on this site. Maybe you should get off your lazy a*s and look at how many people I've helped, now look at the one's you've helped. Oh, that's right, you haven't helped anyone.

The only time anything good comes from your hands is when you rebuttal the same exact thing soemone else has. Get over yourself. You're a longly man with way too much time on his hands. You have no idea what the hell you say when you do want to put some input on something. And, well, you're nothing but a coward who stands behind a website because you can't do anything else right.

Oh, but that's right, after you've been proven wrong once, you try the same BS months later. And the pattern returns over and over again. Drive your little Focus to Nowhere town, disappear or get a job with, where was it, Circuit Shity?

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#17 Consumer Comment

If by "stalking" (your word) you mean "Exposing your lies and hypocrisy", I'LL NEVER STOP!!!

AUTHOR: Michael - (U.S.A.)

POSTED: Sunday, August 17, 2003

What, because you and I post on the same report that's "stalking"? BULLCRAP! YOU stop "stalking" ME!

Hey, here's a deal for you - I'll stop making you look like a jackass if you answer these two questions for us:

1) What do you have to gain from posting fake information and advice on this website?

and

2) Which one of your corporate masters has put you up to it?

By the way, there's no such thing as "cyber-stalking". When you dig yourself a hole, stop wasting Mr. Magedson's valuable time by calling for his help. Your vitriol and sin has infected this realm like a fungus! Your fakery has been exposed and any further lies will be rooted out!

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#16 Consumer Suggestion

Poor Michael

AUTHOR: April - (U.S.A.)

POSTED: Saturday, August 16, 2003

You have a lot of nerve, I would say Balls but we all know that isn't true. What part of STOP STALKING ME do you NOT understand? As my advise has help many people and again, your has helped no one! You and Kimberly and Greg are perfect examples of someone with too much time on their hands. As always, I have proven myself with nothing but facts. You never have, not one time, you moron. I will let ED know that you are STILL stalking me and others.

To the poster, don't let these idiots get to you. NME is a scam and will go down soon.

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#15 Consumer Suggestion

What's wrong, do the facts hurt?

AUTHOR: April - (U.S.A.)

POSTED: Friday, August 15, 2003

Kimberly,

You really need to find something else to preach about. I have stated facts and you still want to keep going. Get over yourself. I have these documents printed out, maybe you need to lighten up and look for yourself, God, I've done everything else for you.

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#14 Consumer Comment

Novel advice ..They'll need a court order to garnish or attach any wages

AUTHOR: Michael - (U.S.A.)

POSTED: Friday, August 15, 2003

I advise contacting NME and telling them that you're not paying, short of a judgment. They'll need a court order to garnish or attach any wages, and it would be an unsympathetic judge indeed to let that happen.

I would also advise against taking any advice April offers. She has a bunch of nerve attacking others' truthfulness when she is the biggest liar/provocateur stalking this website. Her libel is all over this site like white on rice (IHOP, Ford Focus, Jerry's Subs, Hechts, to name a few). She masquerades as a consumer advocate to cover her real intention of undermining all this brilliant website stands for. Kimberly and Greg can now attest to that, and are two more people to add to the long list of well-intentioned advocates who have run afoul of this liar and received a stream of venom and bile in return for their charity and selflessness.

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#13 UPDATE Employee

I don't think anyone is stupid

AUTHOR: Kimberly - (U.S.A.)

POSTED: Thursday, August 14, 2003

April

I had a long rebuttal all written to send in response to yours when I stopped and realized that it wouldn't matter what I said you still wouldn't believe anything I said. You remind me of the old adage "a man (woman) convinced against his will, is of the same opinion still"." So I shall end my involvement in this thread of messages by saying:

Alvah--I certainly hope that you were able to contact Customer Service with the diagnosis report and resolve this issue. If you need anymore help with this issue I would be glad to put you in contact with the right people or find out who the best person for you to contact is. We the employees at NME wish no harm to you or your family and friends nor do we wish to take money from someone for a product/service they didn't understand because of mental incapacitation.

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#12 Consumer Suggestion

To Kimberly Again

AUTHOR: April - (U.S.A.)

POSTED: Wednesday, August 13, 2003

Kimberly,

Its nice that your grandparents read and yes the generations before read a lot more than todays generations. However, just because someone reads more doesnt give NME the right to scam them out of their hard earned money. Before you go on and on and on about how you dont scam anyone, let me point a lot out to you, that youve apparently missed in the above and/or other posts and rebuttals. If NME wasnt a scam then why are there SO many complaints filed against them with every BBB, Attorney Generals offices, FTC, FCC, US Attorney Generals office, US Chamber of Commerce, American Chamber of Commerce, the AARP, numerous internet sites, (this site has hundreds) and numerous news paper and news cast stories? Does the whole world plot against NME? I dont think so and neither does anyone else.

To your second question; do you actually think were all stupid? US News and all the other magazines you sell have you sell them because they make money from your scam. Get serious, these companies care about the almighty dollar. Have you bothered to even read these complaints? These complaints against NME state that not only were they ripped off out of hundreds of dollars, but also they never see any magazines.

Before you make a careless rebuttal, know what youre talking about. Just because you work somewhere doesnt mean anything when none of it is truthful.

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#11 UPDATE Employee

Is it NME threatening?

AUTHOR: Kimberly - (U.S.A.)

POSTED: Monday, August 11, 2003

Alvah,

My question to you is this. Is NME aware that the person in question is an alzheimers patient? Its very possible that this bill was sent to collections without that knowledge. Have you sent them the paperwork to prove she is an Alzheimer's patient? Our company is very strict on this and while it is very possible she called in and ordered magazines there is no way the representative could have know she had Alzheimers since most patients don't believe it or acknowledge it themselves. I would suspect that this bill was sent to collections and you were probably made aware of it due to that. Of course if the number she gave was no longer valid then they would naturally be trying to get an alternate number to finish the billing and like most companies alot of this is handled by computer. (especially mailing of bills) To resolve this problem forget contacting the collection agency--they are an independent group and unfortunately their job is to collect so they will be aggressive--rather contact NME's Customer service (1-800-235-3623) for the number to Fax her diagnosis to. If it makes you feel better in the meantime please contact the AG if you wish but if you haven't given NME the info you won't have a case.

As to April, I would ask you one other question. Are you aware that people who are stuck at home (elderly and or handicapped) are some of the most voracious readers in the country? Partly because that generation read much more than the present one does and partly cause its their only other option for news and information besides T.V. My 91 year old grandfather (who has had numerous strokes etc.) and 83 year old grandmother (with parkinsons and breast cancer) love reading because its one of the few ways they maintain contact with whats going on in the world. I've sold more magazines percentage wise to deaf people who call in through a TTY device then hearing people because They love to read. I don't take advantage of people I give them a product they enjoy at a discounted price. Also more food for thought if we were truly scamming people do you really think that magazines like U.S. New and World Report, Time, Sports Illustrated, Nickelodeon, Disney Adventures, T.V. Guide, etc. (the list could go on for over 300 magazines) would continue to give us their business? The magazines are held responsible for what subscription services they use and in the past two years since i've been working for this company our list has only gotten more prestigious (company wise) not less.

I sincerely hope that this forum can be used to resolve problems rather than just spew emotions

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#10 Consumer Suggestion

Wow the lies Greg would like us to believe

AUTHOR: April - (U.S.A.)

POSTED: Saturday, August 09, 2003

For the poster to this report, definitely go to the states attorneys office. Better yet, the AARP has filed a suit against NME for the selling practices as you have described above in your post, notify them, they will include you in their suit against NME. I think it is absolutely ruthless of any company to deliberately go after the handicap, disabled and elderly, as the AARP has found thousands of times occurring from this company. And I wish you all the luck I the world, this company needs to be stopped now and not 10 years from now. Good Luck and let us all know how it goes. You can see these suit descriptions by following the links on the NME post #59936.

Now for Greg, As I made clear in the other post, I didnt major in math, I majored in Paralegal Studies and Internal Medicine. You claim to have majored in Computer Science, whatever! I would suggest you look up the word Slander. The only thing I could be is Libel and to be Libel, you must deliberately write or post something that can be proven to not be true. HELLO: everything Ive posted and rebuttaled on NME is true, so now what? As seen on the other report, I make it clear who has already filed suit against NME for the practices you Claim are not true. Do your homework before you keep making stupid comments. As before, I have a copy of these abusive bills and copies of the papers for the suits filed against NME.

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#9 UPDATE Employee

Truthful answer

AUTHOR: Greg - (U.S.A.)

POSTED: Friday, August 08, 2003

April, the wild insults and lies are not appreciated. You're bordering on slander.

Like I mentioned in the other response, I am now a Verifier. I directly handle the sales transactions with customers.
All charges are discussed up front with the customer, the exact amounts are stated, the customer agrees and the conversation is digitally recorded and reviewed by our Quality Department.

Any misrepresentation results in a "blue" envelope, written reprimand and warning that repeated violations equals termination.

Our Customer Service department can handle this matter. It's regrettable the Alzheimers patient called and ordered magazines, but that doesn't mean the company or its agents mislead or deceived that person.

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#8 Consumer Suggestion

DO NOT CALL CUSTOMER SERVICE--CALL THE LAW!

AUTHOR: Jacqueline - (U.S.A.)

POSTED: Thursday, August 07, 2003

If what you are saying is true, and they are THREATENING an elderly woman with Alzheimer's, this is in clear violation of nearly all State Laws. I stand behind my original Rebuttal, and April has offered more helpful information.

I repeat do not call customer service, at this point, some time has gone by. I don't know where you are now with this situation. If you call customer service, you put yourself and the Senior at risk. These are con artist. They've been at this for a loooong time. Senior Citizens are commonly victimized by them

Hope this helps and that they have stopped the harassement.

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#7 Consumer Suggestion

"Gary" is wrong

AUTHOR: April - (U.S.A.)

POSTED: Tuesday, August 05, 2003

Nation Magazine Exchange is a KNOWN scam. We have all received their, "You've won $1,000,000," or "Please call us at the toll free number. This is in reference to your $1,000,000 prize claim. We have been trying to contact you......" Etc, etc. etc.

This company tricks and lies to consumers to make them believe they've won these subscriptions. After about a month, and if your lucky 1 magazine comes in, you get a BS bill for $750+. Don't act like you don't know what I'm talking about, you d**n well do. This company has been under investigation for sometime. The BBB is a scam in itself and they don't like the Magazine Exchange.

Unless someone reads the very small print on the back of the "Winning" slip that comes in, they have no clue that this is a ploy to get you to buy their magazines. By the way, selling a magazine for 20X's what the subscription cost is, is against the law, but your company does it.

The Magazine Exchange and all their alias's, not only explot money from people, but the type of solicitation that occures is harassment and knowingly falsifing an actual sweepstakes.

Tell me who has one $1,000,000 since this BS company's scam began. Exactly, you can't. You see this company has more than 6 alias's, meaning $6,000,000 should be awarded each year, not one penny has. So this company, like all scams, will get their just desert in the end. Your custermer service will not help, if anyone answers. This posters best bet is to go straight to their Attorney General's office.

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#6 Consumer Suggestion

"Gary" is wrong

AUTHOR: April - (U.S.A.)

POSTED: Tuesday, August 05, 2003

Nation Magazine Exchange is a KNOWN scam. We have all received their, "You've won $1,000,000," or "Please call us at the toll free number. This is in reference to your $1,000,000 prize claim. We have been trying to contact you......" Etc, etc. etc.

This company tricks and lies to consumers to make them believe they've won these subscriptions. After about a month, and if your lucky 1 magazine comes in, you get a BS bill for $750+. Don't act like you don't know what I'm talking about, you d**n well do. This company has been under investigation for sometime. The BBB is a scam in itself and they don't like the Magazine Exchange.

Unless someone reads the very small print on the back of the "Winning" slip that comes in, they have no clue that this is a ploy to get you to buy their magazines. By the way, selling a magazine for 20X's what the subscription cost is, is against the law, but your company does it.

The Magazine Exchange and all their alias's, not only explot money from people, but the type of solicitation that occures is harassment and knowingly falsifing an actual sweepstakes.

Tell me who has one $1,000,000 since this BS company's scam began. Exactly, you can't. You see this company has more than 6 alias's, meaning $6,000,000 should be awarded each year, not one penny has. So this company, like all scams, will get their just desert in the end. Your custermer service will not help, if anyone answers. This posters best bet is to go straight to their Attorney General's office.

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#5 Consumer Suggestion

"Gary" is wrong

AUTHOR: April - (U.S.A.)

POSTED: Tuesday, August 05, 2003

Nation Magazine Exchange is a KNOWN scam. We have all received their, "You've won $1,000,000," or "Please call us at the toll free number. This is in reference to your $1,000,000 prize claim. We have been trying to contact you......" Etc, etc. etc.

This company tricks and lies to consumers to make them believe they've won these subscriptions. After about a month, and if your lucky 1 magazine comes in, you get a BS bill for $750+. Don't act like you don't know what I'm talking about, you d**n well do. This company has been under investigation for sometime. The BBB is a scam in itself and they don't like the Magazine Exchange.

Unless someone reads the very small print on the back of the "Winning" slip that comes in, they have no clue that this is a ploy to get you to buy their magazines. By the way, selling a magazine for 20X's what the subscription cost is, is against the law, but your company does it.

The Magazine Exchange and all their alias's, not only explot money from people, but the type of solicitation that occures is harassment and knowingly falsifing an actual sweepstakes.

Tell me who has one $1,000,000 since this BS company's scam began. Exactly, you can't. You see this company has more than 6 alias's, meaning $6,000,000 should be awarded each year, not one penny has. So this company, like all scams, will get their just desert in the end. Your custermer service will not help, if anyone answers. This posters best bet is to go straight to their Attorney General's office.

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#4 Consumer Suggestion

"Gary" is wrong

AUTHOR: April - (U.S.A.)

POSTED: Tuesday, August 05, 2003

Nation Magazine Exchange is a KNOWN scam. We have all received their, "You've won $1,000,000," or "Please call us at the toll free number. This is in reference to your $1,000,000 prize claim. We have been trying to contact you......" Etc, etc. etc.

This company tricks and lies to consumers to make them believe they've won these subscriptions. After about a month, and if your lucky 1 magazine comes in, you get a BS bill for $750+. Don't act like you don't know what I'm talking about, you d**n well do. This company has been under investigation for sometime. The BBB is a scam in itself and they don't like the Magazine Exchange.

Unless someone reads the very small print on the back of the "Winning" slip that comes in, they have no clue that this is a ploy to get you to buy their magazines. By the way, selling a magazine for 20X's what the subscription cost is, is against the law, but your company does it.

The Magazine Exchange and all their alias's, not only explot money from people, but the type of solicitation that occures is harassment and knowingly falsifing an actual sweepstakes.

Tell me who has one $1,000,000 since this BS company's scam began. Exactly, you can't. You see this company has more than 6 alias's, meaning $6,000,000 should be awarded each year, not one penny has. So this company, like all scams, will get their just desert in the end. Your custermer service will not help, if anyone answers. This posters best bet is to go straight to their Attorney General's office.

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#3 UPDATE Employee

Alzheimers patient

AUTHOR: Greg - (U.S.A.)

POSTED: Monday, August 04, 2003

This doesn't sound like a good customer relations situation.

The senior citizen must have called in to enter the sweepstakes and agreed to a discount magazine package.

Call the Customer Service number and explain the situation, it can be resolved without wasting law enforcements time on a misunderstanding.

As for the Alzheimers patient, under the law if the patient has been certified by a doctor mentally incapacitated, the patient can void the contract at will. Be sure to tell Customer Service the patient was diagnosed mentally incapacitated and inadvertently entered into this agreement for magazines.

Future advice, don't let mentally incapacitated people use telephones. Imagine if they dial 911 by accident.

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#2 Consumer Suggestion

This is a situation where you have to involve the law--NOW!

AUTHOR: Jacqueline - (U.S.A.)

POSTED: Tuesday, July 22, 2003

They are basically stalking, conning and harassing this Senior Citizen, and this is illegal in every State of the Union. If what you're saying is true, they are not allowed to call and threaten her for personal information. Threatening anyone through soliciation is illegal. YOU HAVE to involve law enforcement and her phone company, if this is occuring by phone. If they're writing dirty threatening letters, take copies of those letters directly to your police department. The Police will decide whether or not this applies to State, Local or Federal enforcement, and will guide you through necessary procedures.

Forget about magazines ordered, received or still arriving. If the magazines do arrive, this is evidence, and must be handed over to law enforcement.

They would have to prove she ordered those magazines, and they will-----to the law.

Now, I want to share this information with you, but not to confront them. This information could be of use, and a timesaver for law enforcement. I strongly advice against confronting them, because you risk painting yourself into a corner or just taking a bad situation and making it worse.

"The origianl start business date for National Magazine Exchange, Inc. is: August 1985, the Principal is: Mr. William H Hood, III CEO, Customer contact: Ms. Mylrae DeGregorio, phone: 1-800-310-6247. This type of business is a Shoping-Service-Product Sales Via Telephone. This company offers magazine sales via phone and a telemarketing call center for various companies and products". This is according to www.clearwater.bbb.org They have also been known to sell door to door. More information is available at that specific chapter of the online BBB, if law enforcement might need it.

I would like to suggest that you call her credit card company, and have them put a BLOCK on all or any request coming from this company. Explain the situation to them, possibly in more detail. You need to make it clear that she did NOT order these magazines, or if she did, it was in a state of stress and unclear thinking. The Report submitted here at Rip-off.com does not clarify whether an initial order was placed or not. Law enforcement and the Visa credit card company need to know that, loud and clear.

Keep an eye on all of her banking information, because they can also slip in through ACH withdrawals, by computer and through her banks ATM.

ACT FAST before this turns into a situation where money is taken from her. Without law enforcement involved she is still vulnerable. Let me give you these "Additional-Doing-Business-As Names" in case they try to con her through some other avenue. These names are: Clearinghouse Magazine, Million Dollar Sweepstakes, National List Exchange, Inc, National Publishers Exchange, Inc, National Telemarketing Exchange, Inc, NME, Special Data Processing, Inc, and Strike It Rich 2 Sweepstakes.

Please contact law enforcement as soon as possible, there may be other Seniors in her area, subject to the same harassement. Usually these telemarketers attack region by region, State by State as they sweep accross the country.

Hope this helps.

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#1 Consumer Suggestion

Could you post that email?

AUTHOR: Jaccqueline - (U.S.A.)

POSTED: Tuesday, July 22, 2003

Have you contacted the doctor who prescribed this medication? It could be on hold because he/she is filling out a questionairre. It could be that the doctor wants you to call in, before the prescription is filled, to secure that the order really is from you or whatever reason. There are a number of possibilities.

We are also not told specifically how long you have been waiting. This drug manufacturer states, "All shipments take 8 weeks". This according to their "Terms of Aggreement" at the www.nationalpharmacygroup.com When you access this site, there is an online "Contact" form to submit. Not sure where you located this corporation, and whether it was on the Internet or not. The 8 week time frame is a standard for them.

They make it very difficult to contact them, and there is not much to be said about this corporation, in terms of publicity and advertisement.

There are not other drug manufactures or web sites who share this name, so it couldn't be a case of mistaken corporate identity. Their "Terms of Aggreement" are not necessarily in the "Buyers" best interest.

According to www.nationalpharmecygroup.com "Terms of Aggreement": They "take no responsibilty for lost orders, wrong deliveries, product damage caused by the Post Office, or any other shipping agency used for the delivery. In the event of a lost order, 'they' refer you to 'Section 4' of the Terms of Aggreement". They "take no responsibilty for wrong shipping information provided by the customer". Section 4: "In the event the order does not comply with all applicable laws and the consumer would like reshipment, as a courtesy National Pharmecy Group will cover 1/2 of the original order total, minus shipping".

This may be why you have had a difficult time. I would recommend checking with your doctor, through the process of elimination to determine the hold up. If you used Fed Ex or the Post Office, track your order through them.

Save all echeck withdrawal information, and when you fill out the online contact form, don't forget to print that information out, before you hit the submit button.

The Network they operate through is Verio.net, and Tucow is the Resistrar. I am curious to know where the overnight claim was made. If you have evidence in writing, you want to hold on to that information.

Otherwise without knowing a given time frame, and the origin of purchase, there is not much more to offer.

If you can share that email, proof of purchase, it might be more helpful.

Honestly, this company makes every effort to hide from any disgruntled customer. If you can straighten this out, possibly with the help of your Doctor and Post Master, I would cut all ties.

Get back to us, if you can, when you have more information.

Thank you and good luck.

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