National Merchant Center LL Merchant Solutions They stole $30,000 -- sued them and found out they declared bankruptcy over a year ago Irvine, California

Alex Pitt resigned from National Merchant Center in April 2008 and has no involvement with this company or this complaint.  Please ensure your information is correct.

Thank you.

October 19, 2010

This statement has been posted to inform the readers that I, Brian Mcgrogan, made the mistake of submitting this report before I made all efforts to resolve the issue with National Merchant Center. My original post states that National Merchant Center held $30,000 and never released it to my account. What I failed to understand, prior to posting the report, was that National Merchant Center was only holding on to my funds because my business was suffering from severe chargeback issues and it is because of these chargeback issues, I was placing myself, my company and National Merchant Center in significant financial risk. It is my understanding that my chargeback issues were much more serious then I realized; which is why they had no choice but to close my merchant account and hold $30,000 until all chargeback exposure had depleted. Since then, National Merchant Center has released a majority of my funds and will be releasing the remainder very soon.

Because National Merchant Center explained this issue to me and started releasing funds ,once the chargeback exposure on the account had reduced significantly, I now realize just how much I over reacted to a situation that could have been resolved if I was a little more patient. National Merchant Center also explained to me that their bankruptcy did not affect any of the funds that were held because these funds were protected and could not be spent by National Merchant Center unless a loss occurred on my merchant account.

I whole heartedly apologize for making the comment: The owners Alexy Pitt and Roman Balanko are Russian immigrants defrauding small business owners in the US. Neither owner is defrauding small businesses. My comment was rude and uncalled for and I should have put more thought into this report before I submitted it.

Finally, I apologize to the following people for posting their names on to Rip off Report before actually working with National Merchant Center to resolve this issue:

Roman Balanko

Alexy Pitt

Jimmy Lai

Samantha Lam

Jerry Lai

If you are a business looking to process with National Merchant Center, I truly hope you will read this response and consider working with them. Although I had an altercation with them, we were able to resolve the issue fairly and without the use of the legal system.

Sincerely

Brian Mcgrogan

This issue was resolved and I obtained a satisfactory result.