Complaint Review: NCH Software, Inc. - Greenwood Village Colorado
NCH Software, Inc. NCH Software PhotoPad Photo Editor Home Edition NCH didn't mention that updates are not included and nullify lifetime license purchase! My lifetime license key only lasted 6 months. Greenwood Village Colorado
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BEWARE OF NCH SOFTWARE! THE LICENSE KEY MAY NOT WORK ON UPDATES!
I purchased the lifetime home edition fo Photo Pad Photo Editor from NCH Software online. I assumed that any updates offered were included. I saw no mention that they were not.
6 months to the date of my purchase, an update availability notice popped up when I clicked on the software. I clicked okay to let it update, and when it came time to enter my license key, it says Invalid Old Version Code.
It also offers a reduced price of $24.99 for a new key for the upgraded version since the old key is no longer any good.
I paid $29.99 6 months ago, a reduced price from $39.95, for the lifetime version and it only lasted me 6 monthes exactly.
I wish they had at least warned me not to update.
I am filing this report in hopes that others might see it and not make the same mistake and fall for the same scam that I did. [continued below]....
Their address on the email when I paid was from Austrailia and they have an American Address on their website to contact by mail.
The two addresses are:
NCH Software , 19 Barry Drive, GPO Box 1169, Canberra ACT 2600, Australia
NCH Software, Inc., 6120 Greenwood Plaza Blvd, Greenwood Village CO, 80111, USA
This report was posted on Ripoff Report on 01/01/2019 04:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nch-software-inc/greenwood-village-colorado-80111/nch-software-inc-nch-softwarephotopad-photo-editor-home-edition-nch-didnt-mention-1470570. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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