NetReputation / Chris Hineman This company did not provide the service I contracted them for and took unauthorized payments from my Credit Card. Sarasota Florida

In March I contracted services for Record Removal from Chris Hineman from this company. For Lorraine Kueny. I was informed that it would take at least a month for results to be see. After a month from what I could see there was no improvement at all. I tried contacting Chris Himeman and he made no attempt to respond to me. I started doing requests on my own for removal. I made a few more attempts to contact Mr. Hineman and was 1 week later sent an email stating:

Sent: Monday, April 01, 2019 at 11:57 AM
From: "Chris Hinman" <chris@netreputation.com>
To:
Subject: Re: Lorraine, Thank you for Contacting

NetReputation.com
Lorraine,

You should receive a completion letter this week. Everything is going as scheduled.

and I did. I tried contacting again because the removals that had been done were the ones I did. And you see from his email a month has gone by. After several attempts he emailed me 4 days later I voiced my concern He said they were done, and requested another payment which I made another $500.00 payment.

They wanted $1500.00 for this service $500.00 to get started which I paid and then another $500 I paid so now they have been paid $1,00.00. No results showing except for what I have done and Mr. Hineman no longer will respond to me. Then in June 2 months later still no results from them and he went and took $500.00 more off my card without my knowledge.