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Ripoff Report | Network Agenda Review - St. George, Utah
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Report: #284219

Complaint Review: Network Agenda - St. George Utah

  • Submitted:
  • Updated:
  • Reported By: kansas city Kansas
  • Author Confirmed What's this?
  • Why?
  • Network Agenda St. George, Utah U.S.A.

Network Agenda continues to charge my bak account after cancelling my account St. George Utah

*UPDATE Employee: Resolution Offer

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Network agenda was a hidden agreement when I ordered a grant CD.
when I cancelled the CD I had cancelled everyhting but Network agenda
is charging me for their website even when I never heard of them.
I have posted comments on their website and have no response.
Also when you try to call them their mailbox is full so you cannot leave a message.

Erin
kansas city, Kansas
U.S.A.

This report was posted on Ripoff Report on 11/11/2007 02:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/network-agenda/st-george-utah/network-agenda-continues-to-charge-my-bak-account-after-cancelling-my-account-st-george-u-284219. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

POSTED: Monday, December 03, 2007

My name is Ryan; Raven Media handles some aspects of customer service for Network Agenda. If you are at this site then it is probably because we failed you somewhere in the customer service process and I would like the opportunity to make it right.

Unfortunately I was unable to locate an account for Erin. Erin, Network Agenda is a bonus program that would have accompanied an order that you may have placed for a free informational CD. You had a free trial period, if you did not wish to continue the program you simply needed to contact Network Agenda's customer service department and express a desire to cancel prior to then end of the trial period or anytime thereafter.

This is the customer service number for Network Agenda 1-800-418-9320, they are available Monday - Friday 9 am - 9 pm Eastern Time.

If you call this number you should get a friendly helpful agent that will be happy to help you with your account. If for any reason our agents did not help you or you don't feel that we have done our job please feel free to call or email me personally and I assure you that I will handle your problem immediately.

My cell number is 435-773-1795. My email address is ryanr@wskc.org.

Sincerely,

Ryan R.

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