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Ripoff Report | New Vitality Review - Farmingdale, New York
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Report: #778195

Complaint Review: New Vitality - Farmingdale New York

  • Submitted:
  • Updated:
  • Reported By: Jerry — Spokane Washington United States of America
  • Author Not Confirmed What's this?
  • Why?
  • New Vitality 260 Smith Street Farmingdale, New York United States of America

New Vitality Ageless Male Billed me 3 months after I cancelled! Farmingdale, New York

*UPDATE Employee: New Vitality

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I cancelled my subscription with this company 3 months ago and now there is a charge that appears on my bank account .  I am sorry I ever did business with this company.

I listen to several talk shows where this scam is being proliferated.  I am contacting these local respeceted businesses and let them know about this advertiser.

This report was posted on Ripoff Report on 09/18/2011 11:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/new-vitality/farmingdale-new-york-11735/new-vitality-ageless-male-billed-me-3-months-after-i-cancelled-farmingdale-new-york-778195. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

New Vitality

AUTHOR: New Vitality - (United States of America)

POSTED: Monday, September 19, 2011

To Jerry,

I am deeply concerned over your unfortunate comments; we have a very large customer base and when things like this happen it often makes us wonder how it did and what can be done to resolve the situation. To assure quality for our Sales and our Customer Service Representatives we do record our telephone conversations in order to find any fault if any on our offerings.

We do not automatically apply a charge and shipment to your credit card after the first order has shipped, that will only happen if you desire to get a discount on future orders by signing up for our "Super Saver Program". I would like to get your order information to research your problem and try and both satisfy you as a customer and possibly learn if there was any fault on our representative side by listening to the calls when they came into our center. We value you as a customer and never want you to have any dissatisfaction. Please call our Customer Service Department and speak with our department manager Marques, that phone number is 1-800-943-6465 and his extension is 1236. I promise that we will do everything possible to make you a happy customer.

Thank you.
Customer Service
Farmingdale New York
United States

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