Complaint Review: Newport News - Speigal - Hampton Virginia
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- Author Confirmed
- Newport News - Speigal 5100 City Line Road Hampton, Virginia U.S.A.
- Phone: 800-828-2672
- Web:
- Category: Clothing Stores
Newport News - Speigal buyer beware, clothing does not match size charts, read their return policy Hampton Virginia
*UPDATE Employee: Read Read Read
*UPDATE Employee: Read Read Read
*UPDATE Employee: Read Read Read
*UPDATE Employee: Read Read Read
Show customers why they should trust your business over your competitors...
I returned items and they were delivered to the company on 5/6/09, I still have not received my refund. Apparently they have to sit in their warehouse for 4 weeks, and it takes another two weeks to process the credit. Do not loose your proof of delivery receipt or you are out of luck getting your money back. The company owes me well over 200 dollars. Today 6-16-2009 I called and they stated they are still behind in processing returns and they will try to put a rush on it. They asked me to call back in another week if I still have not received my refund.
Donna
Philadelphia, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 06/16/2009 05:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/newport-news-speigal/hampton-virginia-23630-5100/newport-news-speigal-buyer-beware-clothing-does-not-match-size-charts-read-their-retur-462139. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 UPDATE Employee
Read Read Read
AUTHOR: Cichlid - (Canada)
SUBMITTED: Monday, July 13, 2009
I work for Newport News/ Spiegel. And 99.99% of the customers DO NO READ ANYTHING. Return policy clearly states 4-6 weeks processing. I can not even keep track of the number of complaints we have about customers wanting their credit within 1 week of returning their items. Then freak when you direct them to the area of return policy. I'm not saying 4-6 weeks isn't a long time. Just saying that everyone can get along better if you read and be an intelligent customer.
#3 UPDATE Employee
Read Read Read
AUTHOR: Cichlid - (Canada)
SUBMITTED: Monday, July 13, 2009
I work for Newport News/ Spiegel. And 99.99% of the customers DO NO READ ANYTHING. Return policy clearly states 4-6 weeks processing. I can not even keep track of the number of complaints we have about customers wanting their credit within 1 week of returning their items. Then freak when you direct them to the area of return policy. I'm not saying 4-6 weeks isn't a long time. Just saying that everyone can get along better if you read and be an intelligent customer.
#2 UPDATE Employee
Read Read Read
AUTHOR: Cichlid - (Canada)
SUBMITTED: Monday, July 13, 2009
I work for Newport News/ Spiegel. And 99.99% of the customers DO NO READ ANYTHING. Return policy clearly states 4-6 weeks processing. I can not even keep track of the number of complaints we have about customers wanting their credit within 1 week of returning their items. Then freak when you direct them to the area of return policy. I'm not saying 4-6 weeks isn't a long time. Just saying that everyone can get along better if you read and be an intelligent customer.
#1 UPDATE Employee
Read Read Read
AUTHOR: Cichlid - (Canada)
SUBMITTED: Monday, July 13, 2009
I work for Newport News/ Spiegel. And 99.99% of the customers DO NO READ ANYTHING. Return policy clearly states 4-6 weeks processing. I can not even keep track of the number of complaints we have about customers wanting their credit within 1 week of returning their items. Then freak when you direct them to the area of return policy. I'm not saying 4-6 weeks isn't a long time. Just saying that everyone can get along better if you read and be an intelligent customer.
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