Complaint Review: NGOA ref #2449215QRJH85VN4Y - Internet
- NGOA ref #2449215QRJH85VN4Y Internet USA
- Phone: 636.922.9310
- Web: bob@universityofguns.com
- Category: Unusual Rip-Off
NGOA ref #2449215QRJH85VN4Y I did not order any flashlights, received TWO and my VISA was charged $97.00. I want $97.00 Credited to my VISA Received merchandise I did not order ? There was no invoice in the envelope Internet
*UPDATE Employee: NGOA Order
*UPDATE Employee: Update
Received two flashlights I did not order. My credit card was charged $97.00 I did place an order for two magazine subscriptions $25.00 each and I made a Small donation at the time of the first order.
I want a credit and a prepaid return label. I should not have to pay to return merchandise I did not order.
Sandra
Lexington, South Carolina 59072
This report was posted on Ripoff Report on 02/03/2016 11:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ngoa-ref-2449215qrjh85vn4y/internet/ngoa-ref-2449215qrjh85vn4y-i-did-not-order-any-flashlights-received-two-and-my-visa-was-1284717. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
NGOA Order
AUTHOR: University of Guns - (USA)
SUBMITTED: Wednesday, November 09, 2016
Hello,
I apologize for the delayed response. Can you please provide the full name and email address that was used on your order so I can look into this for you?
Thank you,
Niki- Customer Service Support Specialist Supervisor @ Lumitact

#1 UPDATE Employee
Update
AUTHOR: Lumitact - (USA)
SUBMITTED: Thursday, February 25, 2016
Hello,
The only way the product would have been sent to you and paid for is if you went to our order site and put in your address and credit card information. Please contact us at 636-922-9310 M-Sat 9am-5pm CST and press 1. We can email you a return shipping label but you will need you to contact us to pull up your account. If they have any questions in regards to who you spoke to you may tell them you spoke with Jessica.
Thank you


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