Complaint Review: North American Relocation Services - Boynton Beach Florida
- North American Relocation Services Boynton Beach, Florida United States
- Phone: 888-722-0306
- Web: http://northamericanrelocation.com/
- Category: Auto Transporters, Trucking Companies
North American Relocation Services, Fast Track Auto Carriers Did not uphold their contract. Promised a refund. Lied about Refund. Stole my $300 deposit. Boynton Beach Florida
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Lied to me about being able to pickup my daughter's car and deliver to Seattle. Lied about giving me a refund. Basically stole $300 from me.
I called George Montclaire at North American Relocation/Fast Track Auto Carriers LLC to book my just graduated daughter's move to Seattle. They were going to move her furniture and items and her car, which has a special adaptation for her to drive (she is handicapped), and I needed it in Seattle the 2nd week of June. I paid my deposits for the move of the vehicle and the items. When the time came to get the items, they were picked up. When the time came to get the car, the company simply didn't pick it up. When I called to check, they said their truck couldn't pick up the car on time, and I would have to pay a lot more $$$ to get the car to Seattle, and even then they said they couldn't get it there on time. Dozens of phone calls. Dozens of e-mails. Time wasted. Fast Track Auto Carriers finally admitted that they couldn't get the car to Seattle. So, they promised me a refund within 3 days, and I had to find a more reputable company (and pay a rush premium) to get my daughter's car to Seattle in time for her to start her new job and graduate school. That was the first week of June.
For the entire month of June, I was e-mailing and calling and getting the same information. We will refund your $300 deposit in 3 business days. In July, I turned it over to my Credit Card company to dispute the charge, since Fast Track continued to lie to me. Wells Fargo tried to get my money back, but the thieves at Fast Track wouldn't refund it, and I have e-mails from them saying they were working on it. North American Relocation and Fast Track Auto Carriers are lying, thieving grifters who should be put out of business, if not actually arrested for stealing.
This report was posted on Ripoff Report on 01/30/2018 02:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/north-american-relocation-services/boynton-beach-florida/north-american-relocation-services-fast-track-auto-carriers-did-not-uphold-their-contract-1426236. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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