North Americas Readers Choice Stated he would stop magazines from being delivered, but ended up sending me a bill for $1797 instead! El Paso Texas

Your complaint has been assigned case # 99158740.
Correspondence regarding this complaint will be emailed to : dawna.eriksson@gmail.com
Please print a copy of this for your records.
Filed on : September 28 2014
Filed against :
North AmericasReaders Choice
221 n. kansas street suite 700
el paso TX 79901

Complaint Description:
Received "contract" in mail for $1797. Was supposed to STOP magazines, not start them. Manager Kevin got on phone after a young woman asked if I wanted magazines to stop coming. I told him I wanted the magazines to stop being delivered. Period. I had purchased a 1 year subscription in 2009, and was having it sent to a charity. He stated that he would have to do an override of the original, which was done back in 2009, and that I would receive mags for next 18 months until contract lapsed. I never had a contract to begin with.

I told him I was not paying for any magazines, nor would I ever. I repeated it numerous times. He stated I must repeat exactly what I said first time and he would tell me where to say NO, to stop the magazines from coming. He stated he had to do it this way in order to get it changed, and that if I did not answer as he requested, the magazines would fire him for trying to get subscriptions stopped. He stated it was not a sales call, only customer service.

I received a "contract" in the mail on 9/26/14, date 9/24/14 with account number 10029856 in the amount of $1797 due for MORE MAGAZINES. I think he was recording bits and pieces of the conversation to fit his needs. All info I gave him is fictitious, and the credit card number he had "on file" does not exist. 

I note that it is a fictitious business name from Florida. I should have known it was a scam. At the bottom of the "contract" it states that "any proceedings to resolve or litigate any dispute in any forum will be conducted solely on an individual basis." It goes on to state that I may not hire an attorney to get this matter cleared up. I am aware that it is not binding on me. Please help get this scammer shut down.

Your Desired Resolution:
This account needs to be closed, and proof of same needs to be sent in writing. I want all magazine delivery to stop, want no further magazines, and no further contact with them.

This case will be reviewed by a complaint specialist at the Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 30 working days to respond to your complaint. You will be notified when the business has responded.