Complaint Review: Northwest Primeline Exteriors - Mount Vernon Washington
- Northwest Primeline Exteriors 1621 Freeway Drive Mount Vernon, Washington U.S.A.
- Phone: 360-416-0966
- Category: Builders & Contractors
Northwest Primeline Exteriors ripoff dishonest salesman Mount Vernon Washington
*Author of original report: I know I was ripped off and count it as another lesson learned.
*Consumer Comment: You Have Rights
*UPDATE Employee: Oh... Come on!, hard to believe that he told you 50%
The installers showed up while the rain was pouring down with temperatures in the 40's and immediatly started removing the old windows. Water was running down the walls and puddling on the floors. It was a nightmare. The work was completed in 2 days.
Imediatly there were 6 windows out of 11 leaking. They sent the installers out to repair the leaks. We had numerous leaks still and after the 4th time calling the company the person I was talking to on the phone told the supervisor and I heard him tell her to tell me that it was a maintenance problem and it was my problem not his. I was also told that I had signed the contract with them and the way it was written none of the inner structure was to be replaced (I claim being gullible). So I figure I was out of luck.
I met a buddy at a chain hardware store this morning to pay for material he would use to repair water damage to my floors and we took a stroll down the vinyl windows isle, I was shocked to learn I could buy the windows I need at todays prices for about $1500. My buddy (an ex general contrator) told me the job could have easily been done for around $2200.
I filed bankruptcy last year and learned the loan company had a fixture clause and that they would come take the windows out of our mobile home if they weren't paid. We are still owing them around $5000 and have been making payments still. My wife recently lost her job and with my disability payment as the only income we will not be able to continue paying and don't know how long it will be until they come take our windows. We have paid around $4000 so far.
I don't know what can be done but at least appreciate being able to vent on this site.
Thanks for letting me post.
This report was posted on Ripoff Report on 09/17/2003 05:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/northwest-primeline-exteriors/mount-vernon-washington-98273/northwest-primeline-exteriors-ripoff-dishonest-salesman-mount-vernon-washington-67139. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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