NRG RESTORATION The company representative was told we was working with a $8000 budget!! Came back with quote of 10,300. We agreed!! The end of the project, the same representative present a final invoice that exceeded the initial quote by 5200 where 6 of the 9 added services were not approved!! Columbus Ohio

My name is Terrence Howard.  I met the General Contractor when attempting to find a dependable company/contractor to assist us with renovation of some investment properties in the Columbus area.  I told my wife, since we plan to do future business with this company, we might as well ask them to renovate a unit we owned where we moved in temporarily.

The contract was presented to us where the General Contractor was told our budget was about $8000 and with over a decade of experience in the world of real estate, we already knew that the quoted $10,300 quote was about $2,000 more than market value of the rehab.  That estimate didn’t include any appliances, flooring, carpet, tile, light fixtures, etc.

 We spent an additional $5000 to renovate 2 of 5 rooms where the entire unit is a little over 700 square feet.  The renovation began the start of the 2nd of the month of November where we were quoted a finish time of 3 weeks.  3 weeks past where the workers were supposed to be at the unit working however ALL days they late most of the times hours late showing up at 11am and leaving between 3 to 4pm.  

30 % of the time one of the workers was on his cell phone, making personal calls.  This was brought immediately to the supervisors attention, where he would extend an apology, but done nothing impactful. That same guy worked on this project for 3 weeks before the company made a decision to remove him.  

The General Contractor shows up with final invoice where it was an additional $5200 more than initial quote!!  Words were exchanged and since we are people that pay off debt, we wrote the check so the GC and his workers would leave the premises.  

The final invoice showed 9 add on where 6 of them were not discussed or approved.  The invoice wasn't itemized because the price tag of non of the listed items, isn't no where compariable to the market.