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Report: #1341636

Complaint Review: Nu Modern Skincare - Internet

  • Submitted:
  • Updated:
  • Reported By: terry — Wilmington North Carolina USA
  • Author Confirmed What's this?
  • Why?
  • Nu Modern Skincare Internet USA

Nu Modern Skincare Renu Eye CreamRenuvaderm Unauthorized withdrawals from my bank account Internet

*General Comment: Unfortunately---

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This company offered free samples of their product for $5.99. I placed an order for the free sample only. One month later my account was billed for $94.57 and $89.47. I did not order any more items from them but was billed anyway and have not received anything from them. I don't know how to make this stop. They no longer have any contact information on the web. This is horrible and I cannot believe people would stoop so low.

This report was posted on Ripoff Report on 12/06/2016 05:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nu-modern-skincare/internet/nu-modern-skincare-renu-eye-creamrenuvaderm-unauthorized-withdrawals-from-my-bank-account-1341636. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Unfortunately---

AUTHOR: Striderq - (USA)

POSTED: Tuesday, December 06, 2016

You did authorize the charges. You ordered a "free trail" of the product for handling and shipping. However, the terms state that if you don't cancel within a certain timeframe (usually 14 days from order) then you agree to pay full cost for the item and to receive a shipment each month at full cost.

If you contact your bank, they should be able to give you the contact phone number of the company. If you cancel, get a confirmation number and be sure to write it down and keep it. I'd suggest contacting your bank and telling them that you lost your card and want a new one with a completely different number. This will keep the company from being to process any further charges.

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