Complaint Review: Nucific - Tarzana California
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- Author Not Confirmed
- Nucific 19528 Ventura Blvd. #343 Tarzana, California United States
- Phone: 888-679-5520
- Web: https://nucific.com
- Category:
Nucific Nucific No product sent and no refund given! Tarzana California
*UPDATE Employee: Re: Renee - June 11, 2018
*Author of original report: Nucific buyer beware! No product sent and no refund!
Show customers why they should trust your business over your competitors...
Ordered product for $53.95 on 05/16/2018 waiting over two and a half weeks never received the product. Called twice and emailed and they told me they would forward my information to customer service center. I had to call again a week later and they told me they would rush the order and I’d receive an email with tracking, which I never received the email or package. I called on 07/05/2018 and told them I want a full refund. Today, 07/11/2018 still no refund! I reported them to the BBB as well. Buyer beware! Do not purchase anything from them!
This report was posted on Ripoff Report on 06/11/2018 08:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nucific/tarzana-california-91356/nucific-nucific-no-product-sent-and-no-refund-given-tarzana-california-1447043. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Re: Renee - June 11, 2018
AUTHOR: Naomi - (United States)
SUBMITTED: Tuesday, April 16, 2019
Hello Renee. My name is Naomi Benson and I’m with Nucific. I regret to read that you did not receive your order nor your refund. I would like to fix this and issue you a full refund right away. Please contact me at naomi.benson@nucific.com so I can look into this and ensure this never happens again.
#1 Author of original report
Nucific buyer beware! No product sent and no refund!
AUTHOR: Renee - (United States)
SUBMITTED: Monday, June 11, 2018
Ordered product for $53.95 on 05/16/2018 waiting over two and a half weeks never received the product. Called twice and emailed and they told me they would forward my information to customer service center. I had to call again a week later and they told me they would rush the order and I’d receive an email with tracking, which I never received the email or package. I called on 06/05/2018 and told them I want a full refund. Today, 06/11/2018 still no refund! I reported them to the BBB as well. Buyer beware! Do not purchase anything from them!
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