Complaint Review: Ocean Star International, Inc. - Coral Springs Florida
- Ocean Star International, Inc. 10880 Wiles Road Coral Springs, Florida United States of America
- Phone: 855-OSI-SHIP
- Web: http://www.osiinternationalshipping...
- Category: Shipping Companies
Ocean Star International, Inc. The billed price of the shipment was 25% higher than the quoted price Coral Springs, Florida
*Author of original report: The issue has been fixed
My household goods were shipped from the Boston area to Hungary by Ocean Star International, Inc. (OSI). The total cost of the shipment was 25% higher than the original quota, I had to pay therefore around $1,000 more to OSI than the negotiated price. The manager of the customer service, Marc Herrera refused to collaborate, when I asked him to find a fair compromise for fixing fix this price issue.
This report was posted on Ripoff Report on 06/16/2011 06:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ocean-star-international-inc/coral-springs-florida-33076/ocean-star-international-inc-the-billed-price-of-the-shipment-was-25-higher-than-the-q-741406. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
The issue has been fixed
AUTHOR: Gyorgy - (USA)
SUBMITTED: Wednesday, July 06, 2011
I would like my previous posting to be removed since I did not have all the information. I did receive a Dock Receipt from the steamship line showing that my volume was 437 cft which was 187 cft more than the original 250 cft Estimate I received from OSI. Therefore the increase in volume is the reason my final invoice increased. Ocean Star International turned out to be a good company after all.
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