Report: #353097

Complaint Review: Onebills.com - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Sat, July 19, 2008
Updated: Sat, July 19, 2008
Reported By: — Port Ewen New York

Author Confirmed

Why?

Onebills.com www.onebills.com Internet U.S.A.

Phone: 866-9231420
Web:
Category: BBB Better Business Bureau

Onebills.com company offering emergency antivirus software charge you twice and cannot be reached not to mention software bought didn't do squat Internet

*Consumer Comment: If you used a CC, file a written chargeback request. Let the CC bank handle the problem.

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when my computer was infected with a virus, a screen popped up on my laptop for the latest antivirus software for a one time fee of 34.99. to my surprise and dismay, my account was charged a total of 110 dollars. when trying to contact the company, the only option was to leave a message and they would return your call within 24 hours. this is now 4 days ago for me. so i did a search, found this website, and filed this report hoping to get this issue resolved asap. i think everyone who has had this same experience can agree with me when i say that this company should be responsible for FULL reimbursement of all charges, WITH INTEREST!!

Patrick
Port Ewen, New York
U.S.A.

This report was posted on Ripoff Report on 07/19/2008 08:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/onebillscom/internet/onebillscom-company-offering-emergency-antivirus-software-charge-you-twice-and-cannot-be-353097. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

If you used a CC, file a written chargeback request. Let the CC bank handle the problem.

AUTHOR: Friendly Help - (U.S.A.)

SUBMITTED: Saturday, July 19, 2008

POSTED: Saturday, July 19, 2008

If you used a debit card, well, too bad. You are on your own. This would be one of many reasons I do not use a debit card.

And for heaven's sake, STOP accepting popup ads. Nothing good ever comes from these impulse-buy ads.

Consumer Reports has reviewed antivirus software. Visit your local library. There are many fine programs available, such as Bitdefender, WinPatrol, Zonealarm, Lavasoft, and so on. Some are free, and none are as expensive as the trap you waltzed into.

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