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Report: #343807

Complaint Review: Online Supplier - Basseterre Internet

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  • Reported By: long beach California
  • Author Confirmed What's this?
  • Why?
  • Online Supplier Internet South America

Online Supplier ripped me off unauthorized monthly charges on my credit card Basseterre Internet

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I have just discovered today that Online Supplier has been charging a credit card of mine $29.95 per month since April 2006. My situation is the same as most of the other posts on this company. I responded to an offer for a free information package, needing only to pay the postage. I never saw anything about any 14 day or 30 day or whatever trial then paying month to month fee for something. I was only requesting info. I have contacted Wells Fargo and they are going to attempt to retrieve the money.

One issue is that when you go to Online Supplier's current website, it is different now than it was two years ago. From there current website it is apparent that someone is committing to a trial offer which they are responsible for, whereas before there was nothing like that (I assume the trial offer and fee thing was buried in some terms and conditions behind a link).
Hopefully this can be resolved with through Wells Fargos Discrepancy dept. I'll let everyone know.

P.S. I know I am an idiot for not noticing a reoccurring charge for over two years. :)

long beach, California

This report was posted on Ripoff Report on 06/24/2008 04:19 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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