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Ripoff Report | ONLINEORDER-supportwellnesswa Review - Internet
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Report: #442818

Complaint Review: ONLINEORDER-supportwellnesswatchers-WellnessWatchersMD - Internet

  • Submitted:
  • Updated:
  • Reported By: North Vernon Indiana
  • Author Confirmed What's this?
  • Why?
  • ONLINEORDER-supportwellnesswatchers-WellnessWatchersMD ionline.com/faq.php;support@wellnesswatchersmd.com Internet U.S.A.

ONLINEORDER-supportwellnesswatchers-WellnessWatchersMD Total Fraud! Got teeny tiny vial of Peroxide and NO rebate slip as promised! Internet

*UPDATE Employee: Response from WellnessWatchersMD

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I ordered, as a trial only, the tooth whitener as I am 75 and need the product and decided it was ligit, however, when it arrived it was a very Tiny vial of nothing but hydrogen peroxide gel and did not receive the rebate (to be in full for the payment they took from my credit card) and went to bank and have written to my IN. AG's office and now have had to cancel my credit card that I have auto pay for utilities etc.. They use different names for deducting from my account and one is now pending for the 13th at my bank!

Lovebuggie
North Vernon, Indiana
U.S.A.

This report was posted on Ripoff Report on 04/11/2009 09:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/onlineorder-supportwellnesswatchers-wellnesswatchersmd/internet/onlineorder-supportwellnesswatchers-wellnesswatchersmd-total-fraud-got-teeny-tiny-vial-o-442818. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
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#1 UPDATE Employee

Response from WellnessWatchersMD

AUTHOR: Robert - (U.S.A.)

POSTED: Friday, June 05, 2009

I am with WellnessWatchersMD and I would like to address your concern. As part of your teeth whitener purchase you selected the rebate, which also included the WellnessWatchersMD Free Trial. Per the terms and conditions, if you cancel during the 14 day free trial, you won't be billed. Otherwise, we commence billing the regular monthly fee to your credit card. The teeth whitening product you purchased, Celebrity Sexy Teeth, is sold by IOnlineOrder.com. They are a separate company, and I am not qualified to answer questions about their products. If you are unsatisfied with the product you can contact their customer service department directly at 1- 866-976-8349.

We sincerely apologize if you are having trouble claiming your rebate. We are committed to resolving customer issues as quickly and conveniently as possible. We have recently updated our customer service system so that we can better serve you. To download a rebate form please go to http://www.wellnesswatchersmd.com/customerservice/rebatestatus/ and click on "Download Rebate Form here".

Or if you prefer you can contact us directly by using one of the following methods:
-Use our Live Chat service by going to http://www.wellnesswatchersmd.com/customerservice/contactus/chat.php
-Complete our Request a Call form to have a representative call you at a time you select. http://www.wellnesswatchersmd.com/customerservice/contactus/requestcall.php
-Call us toll-free at 800-591-6383
-Email us at support@wellnesswatchersmd.com

Sincerely,
WellnessWatchersMD Customer Service Team

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