Report: #292472

Complaint Review: Onlingo - Suison City California

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Ripoff Report is Xcentric Ventures

Submitted: Tue, December 18, 2007
Updated: Wed, January 02, 2008
Reported By: — Tiffin Ohio

Author Confirmed

Why?

Onlingo PO BOX 1566 Suison City, California U.S.A.

Phone:
Web:
Category: Personal Services

Onlingo Impossible to cancel Suisanville CALIFORNIA

*UPDATE Employee: We Can Fix this!

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I have tried to cancel my ONLINGO because I can no longer afford it. There is NO place on the website to contact customer service, nor is there a customer site that I can find to get help with the matter.

I have sent two letters and have received no response from ONLINGO, and I was charged $124 yet again this month, and received the tapes for Spanish and German...

I wish there was a class action suit against them. I'm afraid I'm going to have to change my checking account number to get rid of them.

Maeven
Tiffin, Ohio
U.S.A.

This report was posted on Ripoff Report on 12/18/2007 08:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/onlingo/suison-city-california-94585/onlingo-impossible-to-cancel-suisanville-california-292472. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

We Can Fix this!

AUTHOR: Angelina - (U.S.A.)

SUBMITTED: Wednesday, January 02, 2008

POSTED: Wednesday, January 02, 2008

Hi,

I want to take a moment to let you know I understand your frustration and would like to help you resolve your concerns.

Have you tried calling our Customer Support Team?

Please call 1-800-949-6880 so that we can work with you to stop the billing on your Onlingo subscription and resolve this situation immediately.

We are staffed from 6:00am-5:30pm PST Monday through Friday and 7:00am-3:30pm PST on Saturday. We are closed Sunday.

We look forward to speaking with you soon.

Sincerely,
Angelina

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