Report: #1421993

Complaint Review: Ottica San Marino - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Tue, January 09, 2018
Updated: Tue, January 09, 2018
Reported By: Mitch — Velenje Ljubljana Slovenia

Author Confirmed

Why?

Ottica San Marino Via Salita alla Rocca 21 Internet San Marino

Phone: +378 0549 992528
Web: https://www.otticasm.com/
Category: Optical Products & Repair

Ottica San Marino Luxury Store S.r.l They sent wrong sunglasses. When I asked for replacement/refund they stopped all communication. Internet

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So I've ordered Oakley's polarized glasses worth 120€. I've got the non-polarized (cheaper) version and a wrong lens color. Contacted the seller about the mismatch who completely stopped replying via email and Facebook Messenger. Then I sent sunglasses back, got a proof of delivery from Post of San Marino and never got a replacement or a refund from them.

This report was posted on Ripoff Report on 01/09/2018 03:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ottica-san-marino/internet/ottica-san-marino-luxury-store-srl-they-sent-wrong-sunglasses-when-i-asked-for-replacem-1421993. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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