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Ripoff Report | PackagingSupplies Review - Internet - Packagingsuppliescom
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Report: #119501

Complaint Review: PackagingSupplies - Internet

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  • Reported By: ny New York
  • Author Confirmed What's this?
  • Why?
  • PackagingSupplies Packagingsupplies.com - TIM Internet U.S.A.

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they portray themselves to be full service company, and advertise their low price guarantee, offering not only to match the price, but to beat it. Well try talking to them, spoke ot their manager TIM, i did not even ask for them to beat the price, just to match.

He was less than polite, trying to push me to buy 6 cases of goods, instead of just one that i needed, before he would match the price, when asked, " does your guarantee not stand", he just said sorry and hung up. NASTY!!!

ny, New York

This report was posted on Ripoff Report on 11/23/2004 12:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/packagingsupplies/internet/packagingsuppliescom-rip-off-false-advertising-internet-119501. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

My Experience With This Company

AUTHOR: Kent - (United States)

POSTED: Saturday, February 17, 2018

 I read the first posters comments about this company and decided that I would approach with caution. I gave the company a call and told them what I was looking for and what my particular needs were. The person that I first spoke to was pleasant but not that helpful. So I then decided to ask to speak with the owner as he had offered to talk with any future customers about their needs in his rebuttal to the original poster. When I spoke with this guy he was not pleasant to talk to or deal with at all. He had very poor listening and communication skills and was not accommodating of my needs as a business owner at all. The whole time I spoke with him he practically rushed me off the phone. I can only assume after my experience with him that the first poster was in fact telling the truth and it was him that she must of spoken with. I can't recommend this company. Move on and find another supplier, these people are bad news.

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#1 REBUTTAL Owner of company

A Response from the President of PackagingSupplies.com

AUTHOR: Timothy - (U.S.A.)

POSTED: Monday, March 13, 2006

We should all keep in mind that while this is a very nice website for voicing concerns about bad business, unfortunately it can also be used as an easy avenue to post false claims about people or companies. I can honestly say this is exactly what we have here regarding "Lee's" post about PackagingSupplies.com.

My name is Tim Spicer and I am the company president at PackagingSupplies.com. We do in fact have a pricing guarantee where we will match or beat any competitive price on that exact item. We have honored this guarantee many times and we are proud to post this on our homepage. I certainly would never insist to anyone to purchase any quantity higher than what they desire. I run an honest business with good people where we practice good business ethics. After all, if I've learned anything in business I know customers are far too prescious to be hanging up the phone on them! My friends and workers will tell you, being a mild mannered person I have never hung the phone up on a customer (or potential customer) in my life.

Anyone reading this can feel free to call me directly at 1-800-536-3668 ext.543. I would be happy to provide references from satisfied customers who have talked to me directly or have taken advantage of our guarantee. Honestly, I do not know if "Lee" is a competitor or not, but as much as his post is bothersome I do respect our freedom of speech. I only warn everyone out there to be careful what you read in these posts.

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