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Ripoff Report | Panda Research TRUSTED BUSINESS Review - Internet
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Report: #277521

Complaint Review: Ripoff Report | Panda Research TRUSTED BUSINESS | Ripoff Report Verified™ …businesses you can trust. PandaResearch.com is a US based market research company, which compensates users for their time and supplying their valuable opinions about products and services. With so many hardships in the economy today, PandaResearch.com website is free to join, and it only require their users to be within the US and over 18 years of age. - Internet

  • Submitted:
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  • Reported By: poca West Virginia
  • Author Confirmed What's this?
  • Why?
  • Panda Research TRUSTED BUSINESS | Ripoff Report Verified™ …businesses you can trust. PandaResearch.com is a US based market research company, which compensates users for their time and supplying their valuable opinions about products and services. With so many hardships in the economy today, PandaResearch.com website is free to join, and it only require their users to be within the US and over 18 years of age. www.pandaresearch.com Internet U.S.A.

Panda Research TRUSTED BUSINESS REVIEW: PandaResearch.com's clients feel safe, confident & secure when doing business with us. PandaResearch.com is dedicated to 100% customer satisfaction. Commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program benefiting consumers, ensuring complete satisfaction & confidence when doing business.


*UPDATE: Panda Research recognized by Ripoff Report Verifiedâ„¢ as a safe business service.

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REVIEW UPDATE: April 27, 2018: Panda Research remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Panda Research is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, Panda Research has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.

Over time and since becoming a member, Panda Research has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Panda Research remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at editor@ripoffreport.com.

Ripoff Report Verified™ REVIEW

EDitor's UPDATE: Positive rating and recognition has been given to HBC Strategies for its full commitment to quality customer service.

Ripoff Report's discussions with PandaResearch.com have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. PandaResearch.com listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

PandaResearch.com's Vice President , has informed us that her personal philosophy is that her clients success are the heart of the business. As a successful business person she feels it is critical to listen to her clients and respond properly. By always putting her customers first, she hopes to maintain PandaResearch.com as a successful enterprise both now and for many more years to come.

Another top Executive , told us that his personal business philosophy is based on the premise that "strives to add value in service, understanding that a successful business model is based on value-added services, and client care".

PandaResearch.com takes pride in being one of the few online survey websites to provide the customer service. One of the things Ripoff Report learned in the course of its review is that typical customer feedback reads , PandaResearch.com truly communicate all aspects of the service in a timely and effective manner. We are very pleased with the responsiveness that the employees show us. They are serious about meeting commitments and deliver on their promises.

Panda Research is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..



The information provided in this report below is based on comments made by Nina Narang during an onsite inspection held by a third party verification company with no biases towards Panda Research.

Panda Research is a website that offers individuals the opportunity to fill out surveys in order to make money for every survey they successfully complete. Those surveys are then provided to respective businesses, and are produced as leads for that business' product or service. The success of Panda Research is evident through the boasting of over $2,000,000 dollars paid to individuals completing surveys.

Leads for Panda Research are primarily generated through online searches and through the marketing company A&A Marketing Inc. Interested individuals can go to Panda Research's website and be thoroughly informed of what they have to offer. This information incudes what type of surveys they offer, various coupons and discounts individuals can obtain through their services, as well as the ability to sign up to start completing surveys for free.



CUSTOMER CARE & COMPLAINT RESOLUTION – PANDA RESEARCH

When asked to address the complaints on Ripoff Report's website Nina Narang explained that some individuals become confused by the payment method of Panda Research. Panda Research will always be happy to explain how to appropriately view the money they have accrued through using the service. Originally there was a category titled 'viewed' which would showcase the pending money in their account. This would often lead to confusion, and now that category has been retitled 'pending'. This change has helped with the confusion on this matter. Ms. Narang stated the following about the reputation of her company, "my website just provides them a list of the service, a list of the different kind of offers available in the market, which I go to the different advertisers to get...I had to gain my reputation for that first otherwise no one will give me those offers."

Panda Research is proud to be a part of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program.

PANDA RESEARCH - STATEMENTS FROM THE MARKETING DEPARTMENT

" PandaResearch.com is in business for more than ten years. Our marketing department keeps working on getting new surveys and offers for our clients. We continuously keep a check on the user issues, which gives us feedback to fix PandaResearch.com continuously. Please take time to review out site, with new section on "FAQ" / "How it works" Section.

PandaResearch.com's team have expressed that they feel very confident doing their job, PandaResearch.com takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "PandaResearch.com provides a very positive environment to work. Opportunities for suggestions and improvements are encouraged. Our CEO is truly concerned about our contribution to the company an providing growth opportunities for us. He takes the time to listen and communicate with employees. "

Ripoff Report was pleased to learn that PandaResearch.com's past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.



STATED IMPROVEMENTS FROM PANDA RESEARCH

PandaResearch.com recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, PandaResearch.com has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience. In summary, after our review, which included discussions with its Vice President, Ripoff Report is convinced that PandaResearch.com is committed to quality delivery of services resulting in total client satisfaction.



How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Panda Research meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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Panda Research - pandaresearch.com Went through a bunch of trouble getting stuff off of my debit card in order to be "paid for survey taking" and when my payment time arrived they gave me the run around... Internet

I completed several of this companies offers that were part of a consumer survey experience... The company is supposed to pay different sums for different offers and once the total reaches the amount of $100 in the approved section, you can request payment. I requested payment once I had the $100 approval and had went through the hassle of getting all these offers cancelled off my credit card in which overdrafted my account because many of the companies won't cancel the offer even after physically calling and demanding that they cancel the offers they are charging you for. I had to argue with many of these companies for charging my debit card even after I had cancelled and provide a cancellation code to prove to them that I had indeed cancelled. Payment did not arrive within a month, so I contacted pandaresearch.com to ask why I had not received payment. They told me it would take 4-6 weeks to receive payment and acted like they were irritated that I was asking them for my payment... 4-6 weeks passed and there was no payment to my account so I contacted panda research again. They told me that I would receive payment within 90 days and assured me that I would be payed within 90 days. This time frame was within a week of ending so I contacted them again. Once again they were short with me and assured me that I would be payed by the end of those 90 days... The end of those 90 days concluded and there was still no payment. I emailed them several times and now the company won't even respond at all. I have saved the emails from where they have assured me that I would receive payment, just in case something like this were to happen and now I don't know where to go with this... I just can't understand how a company can get away with this and make money in the process, yet they don't compensate for the headache they put people like me through... Please help!!! I would just like to get the $100 back in order to pay back some of the debt they caused me through this entire process (or I should say ordeal).... Thank you so much for any input you can provide me!!

April
poca, West Virginia
U.S.A.

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