Report: #670754

Complaint Review: Ripoff Report | Panda Research TRUSTED BUSINESS | Ripoff Report Verified™ …businesses you can trust. PandaResearch.com is a US based market research company, which compensates users for their time and supplying their valuable opinions about products and services. With so many hardships in the economy today, PandaResearch.com website is free to join, and it only require their users to be within the US and over 18 years of age. - Internet

  • Submitted:
  • Updated:
  • Reported By: j.rad2010 — Los Angeles California USA
  • Panda Research TRUSTED BUSINESS | Ripoff Report Verified™ …businesses you can trust. PandaResearch.com is a US based market research company, which compensates users for their time and supplying their valuable opinions about products and services. With so many hardships in the economy today, PandaResearch.com website is free to join, and it only require their users to be within the US and over 18 years of age. Internet United States of America

Panda Research TRUSTED BUSINESS REVIEW: Customer Satisfaction Commitment: PandaResearch.com is dedicated to total customer satisfaction. PandaResearch.com implemented strategic changes ensuring 100% customer satisfaction, focusing on finding ways to assist customer's needs for various types of issues even in challenging business climate we face today.
*UPDATE: Recognized by Ripoff Report Corporate Advocacy Program as a safe business service. Panda Research pledges to always resolve any issues: feel safe, confident & secure when doing business with Panda Research recognized by Ripoff Report Verified™ as a safe business service.

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REVIEW UPDATE: April 27, 2018: Panda Research remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Panda Research is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, Panda Research has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.

Over time and since becoming a member, Panda Research has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Panda Research remains committed to improving customer satisfaction. [continued below]....


Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at editor@ripoffreport.com.

Ripoff Report Verified™ REVIEW

EDitor's UPDATE: Positive rating and recognition has been given to HBC Strategies for its full commitment to quality customer service.

Ripoff Report's discussions with PandaResearch.com have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. PandaResearch.com listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

PandaResearch.com's Vice President , has informed us that her personal philosophy is that her clients success are the heart of the business. As a successful business person she feels it is critical to listen to her clients and respond properly. By always putting her customers first, she hopes to maintain PandaResearch.com as a successful enterprise both now and for many more years to come.

Another top Executive , told us that his personal business philosophy is based on the premise that "strives to add value in service, understanding that a successful business model is based on value-added services, and client care".

PandaResearch.com takes pride in being one of the few online survey websites to provide the customer service. One of the things Ripoff Report learned in the course of its review is that typical customer feedback reads , PandaResearch.com truly communicate all aspects of the service in a timely and effective manner. We are very pleased with the responsiveness that the employees show us. They are serious about meeting commitments and deliver on their promises.

Panda Research is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

The information provided in this report below is based on comments made by Nina Narang during an onsite inspection held by a third party verification company with no biases towards Panda Research.

Panda Research is a website that offers individuals the opportunity to fill out surveys in order to make money for every survey they successfully complete. Those surveys are then provided to respective businesses, and are produced as leads for that business' product or service. The success of Panda Research is evident through the boasting of over $2,000,000 dollars paid to individuals completing surveys.

Leads for Panda Research are primarily generated through online searches and through the marketing company A&A Marketing Inc. Interested individuals can go to Panda Research's website and be thoroughly informed of what they have to offer. This information incudes what type of surveys they offer, various coupons and discounts individuals can obtain through their services, as well as the ability to sign up to start completing surveys for free.


When asked to address the complaints on Ripoff Report's website Nina Narang explained that some individuals become confused by the payment method of Panda Research. Panda Research will always be happy to explain how to appropriately view the money they have accrued through using the service. Originally there was a category titled 'viewed' which would showcase the pending money in their account. This would often lead to confusion, and now that category has been retitled 'pending'. This change has helped with the confusion on this matter. Ms. Narang stated the following about the reputation of her company, "my website just provides them a list of the service, a list of the different kind of offers available in the market, which I go to the different advertisers to get...I had to gain my reputation for that first otherwise no one will give me those offers."

Panda Research is proud to be a part of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program.


" PandaResearch.com is in business for more than ten years. Our marketing department keeps working on getting new surveys and offers for our clients. We continuously keep a check on the user issues, which gives us feedback to fix PandaResearch.com continuously. Please take time to review out site, with new section on "FAQ" / "How it works" Section.

PandaResearch.com's team have expressed that they feel very confident doing their job, PandaResearch.com takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "PandaResearch.com provides a very positive environment to work. Opportunities for suggestions and improvements are encouraged. Our CEO is truly concerned about our contribution to the company an providing growth opportunities for us. He takes the time to listen and communicate with employees. "

Ripoff Report was pleased to learn that PandaResearch.com's past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.


PandaResearch.com recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, PandaResearch.com has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience. In summary, after our review, which included discussions with its Vice President, Ripoff Report is convinced that PandaResearch.com is committed to quality delivery of services resulting in total client satisfaction.

How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Panda Research meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.




I have been a member of this BS company Panda Research for around a month. The first day I signed with them I signed for a credit report study, and auto insurance study, and also a sign-up bonus. The total for these studies is $17.00. So far I have completed the studies for the insurance and credit score studies, I even had about 100 emails and phone calls from insurance salespeople. This was form November 11 2010. I also did other studies and tried to evaluate the "ringtone study" where I would be evaluating this service that was going to charge me for $9.99 on my cellular phone bill in 30 days. 

I think this scam company only give credit to you for studies that come out of your pocket. My account balance is $33.75 and approved for only$10.00. I do admit that some of the $33.75 is not complete but I know that I am good for at least $15-$20 more dollars from this scam company. I have written them many emails and I get the same response in their form letter telling me to review all terms. The only reason I have not deleted my membership from this site is because I should have $30.00 and I want to make it to my minimum payment but I'm pretty sure that they will do whatever it takes to avoid paying anyone. 

Now they are at the point where they do not even respond to my emails. I am not sure if it is because I called them out on how unprofessional they have treated me and how bad their business is. I think it was very appropriate to tell them this. I belong to 5 other survey companies and have been payed from all these companies. If anyone reads this and can respond to me I would like to know what the highest authority I can report this ripoff to.

This report was posted on Ripoff Report on 12/12/2010 11:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/panda-research-trusted-business-ripoff-report-verified-businesses-you-can-trust-pandaresearchcom-is-a-us-based-market-research-company-which-compensates-users-for-their-time-and-supplying-their-valuable-opinions-about-products-and-services-with-so-many-hardships-in-the-economy-today-pandaresearchcom-website-is-free-to-join-and-it-only-require-their-users-to-be-within-the-us-and-over-18-years-of-age/internet/panda-research-scam-panda-research-very-very-bad-business-internet-670754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Panda Research.com is a legitimate website

AUTHOR: pandaresearch.com - (United States of America)

POSTED: Tuesday, March 29, 2011
Panda Research.com is a legitimate website. We have thousands of members who have no problems, and are very happy with us.

We would like to help this member understand how our program works, but  there is no information provided to look up the member's account.  If you can provide an email address so we can further assist the member.

Once you have reached $50. In  Approved status,  the Get Paid button will be activated in the "Account Status" tab.  Once you click on the get paid button, our support team will contact you to verify your account. This helps us to keep fraud related activity in check.

Once it has been verified, your payment request will be submitted, and all payments are made directly to your PayPal  account on the 1st or 15th of every month after the mandatory 30 day wait period from the day you submit for payment if phone verified.(except weekends or holidays)

It is very important for members to review the terms and conditions along with the FAQ (frequently asked questions) page as they explain the rules and answer many questions.

We find some people don't read the terms and conditions and don't understand how the program works; they don't finish the surveys requirements, therefore they don't qualify to receive the credit.

We have an email Support Ticketing system where members can ask questions via email and receive answers to help them where the reply's  go to the members email Inbox.

For the "ringtone study" you are informed you will be billed-please review the Summary terms:

You must be the account holder or have permission from the account holder. This is an auto renewing subscription service that will continue until canceled anytime by texting STOP to short code
xxxxx. Available to users over 18 for $9.99 per month charged on your wireless account or deducted from your prepaid balance for 2 clues & 1 quiz per week on T-Mobile, AT&T, Verizon Wireless, Sprint, Nextel, Virgin Mobile USA, U.S. Cellular, Cincinnati Bell, Centennial Wireless, and Unicel. Message and data rates may apply. Product is not compatible with all cell phone models. Your phone must have text messaging capability. Call for your money back within first 30 days of service if you are not satisfied. By signing up for this service and entering your personal PIN Code delivered to the cell phone number supplied by you on this website, you acknowledge that you
are agreeing to the full Terms of Use.

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