Report: #448984

Complaint Review: Paraphernalia, Vanda Noronha - Internet

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Submitted: Tue, May 05, 2009
Updated: Sat, September 05, 2009
Reported By: — Preston Other

Author Confirmed

Why?

Paraphernalia, Vanda Noronha paraphernalia.nu Internet U.S.A.

Phone:
Web:
Category: Jewelry Stores

Paraphernalia, Vanda Noronha Money came out of my account but i've never received the necklace that i ordered despite emails which she has not responded to Lisbon Internet

* : Hello Throp-bob

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I ordered a necklace from this website and i have not received my goods.The money has come out of my account.
Vanda will not respond to emails.Do not order from this site.

Troph-bob
Preston
United Kingdom

This report was posted on Ripoff Report on 05/05/2009 01:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/paraphernalia-vanda-noronha/internet/paraphernalia-vanda-noronha-money-came-out-of-my-account-but-ive-never-received-the-neck-448984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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0Author

1Consumer

0Employee/Owner

Hello Throp-bob

AUTHOR: Paraphernalia - (USA)

SUBMITTED: Saturday, September 05, 2009

POSTED: Saturday, September 05, 2009

Any questions about ordering and delays should be directed to shopparaphernalia@gmail.com. Same about asking for refunds or resending of your orders. . Paraphernalia has been going through a difficult phase with a change of country and house as well as some personal problems thrown into the mix. Vanda, the busy hands behind Paraphernalia, is desperately trying to catch up to orders and as such there have been some delays in delivery. However all is coming back to normal, and as such your necklace, if it hasn't arrived yet, should be with you shortly!

At the moment we have no delayed orders, all new orders are being dispatched the same week. We are now offering shipping with tracking for any part of the world for only $2 extra, so you can be sure of when your package was sent and where it is.

If you e-mail us we will now reply same day and you will not be lacking for communication with us. I hope that you can understand the conditions under which the business was being run, and also realise that with such a big turnover a small number of orders is always bound to slip through the cracks of the post-system or of the whole kerfuffle of moving house and country.

I apologise again for all the problems with orders that some people have had. However I am here now, and ready to reply, refund and re-send. Thank you all for your patience.

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