Complaint Review: Parker Interiors -
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- Author Not Confirmed
- Parker Interiors USA
- Phone:
- Web: Packers interior.net
- Category: Interior Decorators
Parker Interiors Pat Parker Find another decorator, still waiting for return of deposit Houston Tx
*REBUTTAL Owner of company: Setting The Record Straight
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As with the other consumer, my deposit money was never returned to me. These are shades I waited for months for and never received. Pat blames everyone else and then does not return the deposit as promised.
I regret every letting her touch my new home. A few key notes:
She will arrive late.
Her contractor will put massive holes on your Sheetrock for light items. They did this in bedrooms and in my paneled study. The pictures in my study are Very light weight.
Shades her contractor installed have fallen down.
She billed me thousands of dollars for some Christmas decor. Apparently, she would place something, send me a text, and wait for me to give a thumbs up....billing me while she sat there.
Although, she also will blame everyone else and take no responsibility, as I'm sure we will see in her rebuttal.
As I stated in the opening of this, she promised to return my deposit months ago, I still have not seen. She blamed the shade manufacture and family problems for this.
Beware.
This report was posted on Ripoff Report on 01/11/2016 11:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/parker-interiors/parker-interiors-pat-parker-find-another-decorator-still-waiting-for-return-of-deposit-1279405. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Setting The Record Straight
AUTHOR: Patricia - (United States)
SUBMITTED: Wednesday, November 29, 2017
Dear Michelle:
I wanted to apologize for the way things ended on our project. I feel that there were some misunderstandings on both sides, and I want to resolve our differences professionally. Although in our previous communications, I stated the sources of things that happened incorrectly, I take full responsibility for my part of the way things ended, and I've only wanted your client satisfaction.
As stated in my text of today, I will be mailing the deposit of $500 to you for the shades in the garage.
In your complaints, I noticed it did not state that the holes in the walls were repaired by my crew, and that the remote controlled shades that fell out were the result of improper use by the nanny as she stated to the installer and myself. Thankfully, we were able to replace the broken shades- free of charge, and show the nanny the proper way to operate the new shades to avoid future accidents. Just as a reminder, you still have, and we will honor, the life-time warranty of the shades and draperies against manufacturer's defects.
Additionally, I think you may have me confused with a different decorator, because I did not work with your Christmas decor, but only your Fall decorations.
I hope this matter can now be considered amicably and professionally resolved.
I wish you all the best.
Sincerely,
Pat Parker
Patricia Parker Interiors
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