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Report: #1113752

Complaint Review: Parts Geek - charlotte North Carolina

  • Submitted:
  • Updated:
  • Reported By: nofaithinman — New Foundland
  • Author Not Confirmed What's this?
  • Why?
  • Parts Geek charlotte, North Carolina USA

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Ordered two headlight assemblies and bulbs. Drivers side was fine, passenger side was defective so this was returned along with the bulbs.  I tried for two weeks sending emails and calling to talk to someone about it, to no avail.  The "automated" email did not address the concern. And, once the refund finally posted, it is only for the defective assembly that they sold me-NOT THE BULBS.

 

So at the end of the day, they pocketed my money for the bulbs, and I paid out of pocket for shipping for the return. 

 

january 2014, do not order from parts geek.

This report was posted on Ripoff Report on 01/07/2014 06:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/parts-geek/charlotte-north-carolina/parts-geek-stole-my-money-after-they-shipped-wrong-part-charlotte-north-carolina-1113752. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

more dishonesty blah blah this is what's wrong with people

AUTHOR: nofaithinman - ()

POSTED: Wednesday, January 08, 2014

Two weeks after you were alerted about the return (the headlamp assembly and the bulbs all sent in the same box), I have the refund for the assembly-not the bulbs. And TODAY yes a week after you received the package, you send me an email with a different return address for the bulbs, when they already have the bulbs in your possession.

 How smart are you?

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#1 Author of original report

Update!!! Unbelievable!

AUTHOR: nofaithinman - ()

POSTED: Wednesday, January 08, 2014

I can't say that I have ever known any criminals but I have officially met a few through Parts Geek.

 Two weeks after they were alerted about the return (the headlamp assembly and the bulbs all sent in the same box), I have the refund for the assembly-not the bulbs. And TODAY yes a week after they received the package, they send me an email with a different return address for the bulbs, when they already have the bulbs in their possession.

 Illiterate, dishonest thieves is who you will trust with your money if you choose to order from Parts Geek.

DON'T DO IT!!!!

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