Complaint Review: PATCH PERFECT; EAGLE EYE MARKETING; FOSDICK CORPORATION - Wallingford Connecticut
- PATCH PERFECT; EAGLE EYE MARKETING; FOSDICK CORPORATION 400 Returns Rd Wallingford, Connecticut United States of America
- Phone: 8662729951
- Web: https://www.officialtvwebsite.com/p...
- Category: Landscaping, TV Advertisements
PATCH PERFECT; EAGLE EYE MARKETING; FOSDICK CORPORATION Over Charged my credit card without authorization Wallingford, Connecticut
*Author of original report: Product arrived USPS 10/21/2009
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I saw Patch Perfect advertised on TV and then went to their website to order the product on Oct 8, 2009. My instinct should have told me not to trust a company that asks for your credit card info right up front, but I went ahead and entered my info. I was ordering 2 for 1 at $19.95 plus $8.95 shipping and handling. When I clicked on the box to complete my order I got a pop up that asked if I wanted to Upgrade to Pro Pack for the same price of $19.95 but shipping and handling would now be $5.95. I immediately clicked on the Upgrade and requested Priority Processing. Thinking now I would get a break down on everything I ordered and total cost, this didn't happen. Instead I got another Pop Up to request an instant $10.00 Rebate. which I naturally couldn't pass up, then still another Pop Up for a $25.00 Wal Mart Gift Card, which I requested. What could I lose at this point? As it turns out, by requesting the Rebate and/or Wal Mart Gift Card automatically signed me up for an unknown membership to Provell Inc which I cancelled right a way. I got a confirmation ID 10394630 showing I purchased Pro Pack Upgrade plus Rush Shipping. I never received a confirmation email or a breakdown of charges, but when I checked my bank account the next day there was an authorized charge of $278.65 on my debit card. I called Patch Perfect Customer Service (Eagle Eye Marketing) to cancel my order, (Oct 9, 2009) and was told it was too late to cancel but I could return the product for a refund. The product should arrive by Oct 21, 2009 but I will return it immediately. I don't know how this company can get away with charging your card without giving you a total break down of your costs before confirming. Please be aware.
This report was posted on Ripoff Report on 10/14/2009 01:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/patch-perfect-eagle-eye-marketing-fosdick-corporation/wallingford-connecticut-06494/patch-perfect-eagle-eye-marketing-fosdick-corporation-over-charged-my-credit-card-witho-509241. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Product arrived USPS 10/21/2009
AUTHOR: TJ - (USA)
SUBMITTED: Wednesday, October 21, 2009
Just to update you. The package arrived 10/21/2009 by USPS. Luckily I was at home and refused the package. I called my bank and they reversed the charges. All is well!
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